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hi，what can I do?

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knight198201 | Premium
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I've been subscribed for three years, and my subscription is not due until June 2027, but now it's no longer working. Is there any way to resolve this?
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Suty Windy Staff @knight198201
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@knight198201 Hello, do you have a problem with the access to the premium or the whole app? Also from which country do you try to access the app?
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