I'm subscribed to Apple Pay

Archange Shadow

I have a problem. I'm subscribed to Apple Pay, but the app says I'm not subscribed yet. Why am I not yet subscribed? Do I need to request a refund and resubscribe?

Suty

@Archange-Shadow You will need to restore your purchase by following the steps below:

Open the Windy.com app and log in with your account
Open the subscription offer and click on “restore purchases.”

This action should assign the Premium to your account, and you can use it across your devices.
Let me know if you need further assistance.

Archange Shadow

@Suty Thanks, but it's not working. I contacted invoice support, and they confirmed I paid. Unfortunately, the application doesn't care, even though I paid. If it's not possible, I'll get a refund.

Suty

@Archange-Shadow Did you get any error as the result? What does it say?