I HAVE NOT RECEIVED ALERT NOTIFICATIONS WHEN A STORM IS APPROACHING SINCE THE LAST UPDATE.
-
Since the last update the Windy system is terrible.
-
@Elissa-de-Martinez Hello, can you please provide more info about your location and device?
-
@Suty
@elissa-de-martinez has already provided a lot of information.But I don’t see where is the problem, if there is one.
-
@Suty I live in Panama, but the app used to work fine, it doesn't work for me anymore. Thank you so much
-
@idefix37 The app stopped notifying me when bad weather is approaching... However, the others still do. Since the last Windy update, it doesn't notify me at all.
-
@Elissa-de-Martinez said in I HAVE NOT RECEIVED ALERT NOTIFICATIONS WHEN A STORM IS APPROACHING SINCE THE LAST UPDATE.:
The app stopped notifying me when bad weather is approaching
Do you confirm that you talking about the live alerts?
Have you enabled these notifications using the appropriate setting shown in my screenshot?
-
@idefix37 Hello! Thank you for your prompt communication. All the points are open to receive advance alerts, but it's not working. Please let me know what's happening with the app because it's really not working for me. Thank you so much.
-
I am sorry, I cannot help you any further, being just a moderator.
I sincerely hope that someone from the Windy team will be able to provide you with more effective assistance. But they are generally not here on the community forum during the week-end.As requested by @suty, could you specify the type of device you are using, its OS, and the version number of Windy you have?
Have you checked this post about the real-time alerts?
