Windy Community
    • Unread
    • Categories
    • Groups
    • Go to windy.com
    • Register
    • Login

    Charged for trial subscription

    Scheduled Pinned Locked Moved Windy Premium
    6 Posts 2 Posters 377 Views 1 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Matt EllenburgM Offline
      Matt Ellenburg
      last edited by

      I signed up for a trial and cancelled within the trial period but was charged for an annual subscription. I tried to request a refund through Google, but they denied it without explanation.

      idefix37I 1 Reply Last reply Reply Quote 0
      • idefix37I Online
        idefix37 Sailor Moderator @Matt Ellenburg
        last edited by idefix37

        @Matt-Ellenburg said in Charged for trial subscription:

        I signed up for a trial

        Are you sure you subscribed to the Premium version of windy.com (red logo)?
        There is no trial period for this app.
        You might have subscribed to windy.app (blue logo) instead; these are two different companies.
        You are currently on the windy.com community forum.
        Could you please confirm and provide more details?

        1 Reply Last reply Reply Quote 0
        • Matt EllenburgM Offline
          Matt Ellenburg
          last edited by

          It was the Windy app through the Google Play store.

          idefix37I 1 Reply Last reply Reply Quote 0
          • idefix37I Online
            idefix37 Sailor Moderator @Matt Ellenburg
            last edited by

            @Matt-Ellenburg
            windy.app with a blue logo?

            Matt EllenburgM 1 Reply Last reply Reply Quote 0
            • Matt EllenburgM Offline
              Matt Ellenburg @idefix37
              last edited by

              @idefix37 Yes

              idefix37I 1 Reply Last reply Reply Quote 0
              • idefix37I Online
                idefix37 Sailor Moderator @Matt Ellenburg
                last edited by

                @Matt-Ellenburg
                You have to transmit your request to Google Play Store.

                1 Reply Last reply Reply Quote 1
                • First post
                  Last post
                Windy Community  |  Powered by excellent NodeBB
                Terms of Use     Privacy Policy     Windy.com