The app doesn’t recognise my premium subscription
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Since this morning the apps on my iPhone and iPad don’t recognise my premium subscription anymore.
I tried re-logging in, I tried restoring purchases, I tried uninstalling the apps, but no luck.
I tried getting a new subscription, but then the app says that I am already subscribed as premium. Well, the app doesn’t let me see premium content data.How can I repair this?
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@Bart-Peters Hello, are you still facing this issue? According to our system, you should be Premium. We had a bug with detecting expired subscriptions, which was fixed today. However, you bought a new subscription, so you should be Premium.
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Hi there, I am having to same problem. I paid renewal for my subscription through Google play was on the 4 May 2026 and it hasn't come through on my Windy app.
I have clicked restore purchase but that is not working too.
What do I do to get my Premium back?
