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    Purchased premium on Windy website via Paddle, but when I login on Android app or on desktop web it says I don't have premium

    Scheduled Pinned Locked Moved Windy Premium
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    • S Offline
      shanej24 | Premium
      last edited by

      Re: Paddle purchased Windy Premium. Not getting windy premium.

      I just purchased Windy Premium on the website and received the confirmation purchase email from Paddle but when I login on the app on my Android phone or on my laptop via the Windy website it says I am not subscribed to Premium.

      I don't have a google email so I am not able to use the "Restore Purchase" button.

      Please help!

      Thanks,
      Shane

      idefix37I 1 Reply Last reply Reply Quote 0
      • idefix37I Online
        idefix37 Sailor Moderator @shanej24
        last edited by idefix37

        @shanej24
        Here on the community forum you are identified as a Premium user (Premium label next to your username).
        Do you login with the same credentials, email and password, on all your devices?

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