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    Subscription Cancellation Issues

    Scheduled Pinned Locked Moved Windy Account
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    • Sayeed 7S Offline
      Sayeed 7 | Premium
      last edited by Suty

      Hey Windy Team,
      When I want to cancel my subscription it says I will get a link to sign in and manage my subscription and I end up never getting the link. My email address for Windy.com is taki******unway35@gmail.com. It said i bought it through paddle and clicked the link but it's not sending me the link to sign on.

      Please cancel the subscription or give me the proper link to manage my subscription.

      Can you please fix the problem or cancel my subscription?

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @Sayeed 7
        last edited by

        @Sayeed-7 Hello, you made a typo during the purchase process, so the email can't arrive (taki*******unway352@gmail.com), however, I cancelled the auto-renewal for you.

        1 Reply Last reply Reply Quote 0
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