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    Airgram no longer displays (or takes a long time) in Google Chrome

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    • peterevansP
      peterevans
      last edited by

      Hello,

      First, thanks for your excellent app and visualisations.

      Unfortunately the Airgram no longer displays (all black or has stripes all over it) or takes a long time in Google Chrome. Does anyone have any suggestions for fixing this?

      Thanks in anticipation,
      Peter Evans

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      • ivoI
        ivo Administrator
        last edited by

        Send screenshot of stripes

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        • peterevansP
          peterevans
          last edited by

          @ivo, Thanks for your reply.
          I just looked at the airgram for several locations. It no longer displays the stripes but it always displays a black box where the airgram should be (see image). I'm using Chrome Version 61.0.3163.100 (Official Build) (64-bit) with Windows 10

          I tested it in IE and the airgram is displayed correctly.
          0_1508890388763_airgram.png

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          • ivoI
            ivo Administrator
            last edited by

            Hmmm can you please try different browser for the same location. Can you post here URL of this location

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            • peterevansP
              peterevans
              last edited by

              https://www.windy.com/?gfs,-37.143,149.365,7,m:cGFakj6,d:a

              It displays correctly in Internet Explorer Microsoft Edge, and Firefox.

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              • ivoI
                ivo Administrator
                last edited by

                Then update Chrome to latest version a try to disable/uninstall all browser extension.

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                • peterevansP
                  peterevans
                  last edited by

                  I updated Chrome and reset it to factor original settings... but still showed as black.

                  I did a complete uninstall and then clean install and the airgram is now displayed correctly.

                  Thanks for your help
                  Peter

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