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    Widget not updating on Android 8.0.0

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    androud v13 widget
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    • guster
      guster last edited by ivo

      Since the update of the OS the widget stopped working...

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      • Marienka
        Marienka last edited by

        Hi @guster, neither on Android 7.0 and 6.0... We will look into this issue and do something about it. Thank you for letting us know! ~ Marie

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        • ivo
          ivo Administrator last edited by

          Can someone confirm that bug was fixed in latest Android update? version 14.4.*

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          • Marienka
            Marienka last edited by Marienka

            I myself use Android 7.0 where the Current Location is sometimes working on the Widget (but always loading for a very long time) and sometimes not at all, reporting message “Failed to retrieve forecast data.” ... Saved Favorites are working fine on the Widget.

            I’ve tested Android 8 via BrowserStack (Pixel & Pixel 2) where the Widget behaves exactly as described above. (I’m using a backup user profile for testing Favorites.)

            Those who complained on GooglePlay (Android 6.0 - X3a40 and Android 7.0 - Galaxy Note5) have not yet updated to 14.4., although I’ve encouraged them to do so.

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            • ivo
              ivo Administrator last edited by

              OK so should we close this bug?

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              • L
                louisewhitehurst last edited by

                I've tried to reproduce this bug on my Android 7.1.2: no success so I guess you can close this bug.

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