Crashing Android app - please HELP US GET MORE INFO
As we know from feedback, the latest update of Windy app (version 14.0402) on some Android OS keeps crashing.
We are now investigating 1. on what devices this happens most often and 2. under what conditions this is happening.
By percentage of occurrence, this should concern the following devices:
- LG G6
- LG G5
- Galaxy S7 (Galaxy S7 Edge)
- Moto Z
- Xperia XZ (Xperia XZs)
- ZenFone 3 !!!
... and some others
Please let us know if you can relate to this problem + give us more detailed info about the issues you have.
Shortened version of this link: on.windy.com/CrashingAndroid
Information for developers:
Sony Xperia XZ (SO-01J), 3072MB RAM, Android 7.0
pid: 0, tid: 0 >>> com.windyty.android <<<
#00 pc 000000000249c658 /data/app/com.android.chrome-2/base.apk
#01 pc 000000000249c604 /data/app/com.android.chrome-2/base.apk
According to the Google Play console, recently also these models tend to be some of those crashing devices:
- Xperia Z5 (Xperia Z5 Premium, Xperia Z5 Compact)
- LG Leon 4G LTE
- Blade L5
- Aquaris X
- P9 lite (P9 lite smart) !!!
- ZenFone 2
- Galaxy Note 8
- Galaxy S6
- P8 Lite
- Honor 5A
- LG G Pad 8.0 L Edition
- TAB 2 A10 (Lenovo tablet)
- astar-ibt (Everis tablet)
However, of the users who complain and give us negative ratings, no one seems to be willing to come here and describe the issue in more detail.
Samsung S8 withy Android 8.0 ..no crashes
Just had a crash on my Samsung Galaxy TabS3.
Thanks for your efforts!
App starts and works for a few seconds then grinds to a halt and completely locks the 'phone requiring a lot of pressing of the power button to get to the re-boot menu.
What a shame as it appears to be a feature packed App.
"Aquaris X" with Android 7.1.1 works great.
In contrast, "Google Pixel C" with Android 8.1.0 (Kernel 3.18.0-ge2c279d, Build-Nr. OPM4.171019.016.C1) crashes when a location is typed. The outline map Europe is shown for about 20 seconds, then crashes. The default location "Holzacker" was never used.
Thanks for your effort.