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    Widget problems

    Scheduled Pinned Locked Moved UI Glitches
    on mondaywidget
    155 Posts 71 Posters 185.6k Views 19 Watching
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    • SutyS Offline
      Suty Windy Staff @Tomas Navara
      last edited by

      @Tomas-Navara May I ask which version of Windy you have? You can find this info at the bottom of the menu.

      1 Reply Last reply Reply Quote 0
      • P Offline
        pandw
        last edited by

        The Windy Detail Forecast widget is stuck on "cannot load your location".

        I've checked all the location/battery permissions, deleted the widget, uninstalled the app, and still no joy.

        Android version 12
        Samsung Galaxy s10e
        Windy version 39.3.2

        SutyS 1 Reply Last reply Reply Quote 0
        • H Offline
          hotrs | Premium
          last edited by

          Hi.

          I am a new (premium) user on a iPhone 15 / iPad Air 4 with latest iOS / iPadOS and Windy version.

          Is it a normal behaviour that there is no entry for Windy when I try to add a widget to the iPhone / iPad lock screen? I can only select a Windy widget by selecting the entry „Vorschläge“ (german, maybe „suggestions“ in english?).

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff @hotrs
            last edited by

            @hotrs Hi, Windy offers various widgets in its own section, not only some of them in suggested ones.

            H 1 Reply Last reply Reply Quote 0
            • SutyS Offline
              Suty Windy Staff @pandw
              last edited by

              @pandw Did you check this article? It should help with device setup.

              1 Reply Last reply Reply Quote 0
              • H Offline
                hotrs @Suty | Premium
                last edited by

                @Ondřej-Šutera

                Regardings the home screen, I have a widget section "Windy". But for the new lock screen widgets the section is missing and I can only select a Windy widget by clicking "Vorschläge" (suggestions).

                Seems to me like a bug. Perhaps a localization problem? I am on a german iOS / iPadOS.

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS Offline
                  Suty Windy Staff @hotrs
                  last edited by

                  @hotrs Can you please send the screenshot?

                  H 1 Reply Last reply Reply Quote 0
                  • H Offline
                    hotrs @Suty | Premium
                    last edited by

                    @Ondřej-Šutera

                    The first screenshot was taken while adding a widget to the homescreen of my iPhone. There is a Windy section.

                    01.PNG

                    The second screenhots shows adding a widget to the lock screen of my iPhone. The Windy section is missing.

                    02.PNG

                    But I can add a Windy widget to the iPhone lock screen by using the section "Vorschläge" (suggestions), which is shown in the third screenshot.

                    03.PNG

                    I have the same behaviour on my iPad.

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                    • tkalfaogluT Offline
                      tkalfaoglu @Marienka | Premium
                      last edited by

                      My widget goes dark after a while after rebooting. P40 lite. Followed all recommendations including power saving.

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS Offline
                        Suty Windy Staff @tkalfaoglu
                        last edited by

                        @tkalfaoglu Can you please try to delete cache and data in Settings --> Apps --> Windy?

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                        • Maria ZhukovaM Offline
                          Maria Zhukova
                          last edited by Maria Zhukova

                          My device is iphone 11, same problems on iphone 7,
                          Russian language interface.

                          alt text

                          widget for lock screen:
                          vertical dash lines look outplaced, probably they are lower than they should be
                          photo_2024-04-06_02-27-50.jpeg

                          widget menu:
                          overlapping text
                          «Найти мое местоположение» & «Система слежения за ураганами»
                          It could be easily fixed if written in less verbose form,
                          «Найти меня»
                          photo_2024-04-06_02-28-11.jpg

                          typo:
                          should be «быстрого» instead of «тысрого»
                          photo_2024-04-06_02-28-45.jpg

                          also there is long words in menu items that is overflowing menu container (see the previous screenshot)

                          Thank you!

                          1 Reply Last reply Reply Quote 0
                          • Landon CahowL Offline
                            Landon Cahow | Premium
                            last edited by

                            I'm having an issue with the Windy app widget on my Samsung Galaxy 21 with Android. The problem has been ongoing for the last 3 weeks or more where the temperature is completely off. I live in South Florida with the temperatures currently hanging out in the mid to upper 80s during the day and the temp shown is in the mid upper 20s and mid 30s. This makes no sense as the app itself displays the accurate temperatures.

                            The following steps are what I have taken to attempt to correct this matter:

                            • Verified that the widget is not set to Celsius, even toggled it back and forth from Celsius to Fahrenheit, no change.
                            • Deleted widget and add it back with same settings, no change.
                            • Changed weather model being used for widget, no change.
                            • Completely uninstalled the entire app after clearing out the application cache and stored data, completely started fresh with a new download and installation, set everything back up with my premium profile, added the widget back in the same manner as before, no change.
                            • I have gone out of town two separate weekends to different locations, the app had no issue updating to my new locations but continued to show the inaccurate temperatures in the widget.

                            I do not know what else I can do to fix this, this is clearly a bug that needs to be addressed.

                            SutyS K 2 Replies Last reply Reply Quote 0
                            • SutyS Offline
                              Suty Windy Staff @Landon Cahow
                              last edited by

                              @Landon-Cahow Can you provide a screenshot? What version of Android and Windy do you use?

                              M 1 Reply Last reply Reply Quote 0
                              • K Offline
                                kland71 @Landon Cahow | Premium
                                last edited by kland71

                                @Landon-Cahow yes I also couldn't get my widget to use °F. I checked all my settings in the app and the website. I got it to work by clearing all user data and cache. I then uninstalled. I reinstalled and made sure I wasn't logged in. I used the app and set the units to °F and added the widget. I then logged in and everything was fine.

                                1 Reply Last reply Reply Quote 0
                                • M Offline
                                  mickm @Suty | Premium
                                  last edited by

                                  @Suty I am also having the same problem. All Temps are set to Fahrenheit and the widget is displaying Celsius.

                                  Android version 13
                                  Windy version 42.1.6

                                  SutyS 1 Reply Last reply Reply Quote 0
                                  • SutyS Offline
                                    Suty Windy Staff @mickm
                                    last edited by Suty

                                    @mickm Hi, please try to remove widgets, then change units to celsius and back to Fahrenheit in the app. After that please try to add widgets back again.

                                    M 1 Reply Last reply Reply Quote 0
                                    • M Offline
                                      mickm @Suty | Premium
                                      last edited by

                                      @Suty Seems to have worked.

                                      1 Reply Last reply Reply Quote 1
                                      • Collin ChowC Offline
                                        Collin Chow
                                        last edited by

                                        iOS widget only showing in celsius, no option to change to Fahrenheit

                                        SutyS 1 Reply Last reply Reply Quote 0
                                        • SutyS Offline
                                          Suty Windy Staff @Collin Chow
                                          last edited by Suty

                                          @Collin-Chow Did you try those steps, I mentioned above?

                                          1 Reply Last reply Reply Quote 0
                                          • Melvin BellugueM Offline
                                            Melvin Bellugue | Premium
                                            last edited by

                                            Bonjour
                                            J'ai un soucis avec le widget de windy, économies d'énergie éteinte, pas d'optimisation de batterie.
                                            widget est cassé, il charge uniquement la météo lorsque vous configurez le widget, mais après cela, le widget est vide et indique qu'il n'a pas réussi à récupérer les données, même s'il y a des données et une connexion Wi-Fi. J'ai effacé les données, mais le problème persiste, veuillez le résoudre !
                                            Merci pour votre aide
                                            1000011890.jpg

                                            1 Reply Last reply Reply Quote 1
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