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    Widget problems

    UI Glitches
    on monday widget
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    • J
      junkitt | Premium
      last edited by

      Hi folks, Remember me?

      Well, it's been a few months and iOS has a new operating system but the widget problem isstill with us. So I will delete the app and reinstall again and see what that does for me. And I will, of course, report back when there is something to report.

      1 Reply Last reply Reply Quote 0
      • petra.pikP
        petra.pik
        last edited by

        Hello @junkitt, we are aware of new iOS widgets. We will add it in the future but we don't have any specific date of implementation.

        Right now we are focused on other features that have a higher priority.

        Thank you for your suggestion.

        Petra

        J 1 Reply Last reply Reply Quote 0
        • J
          junkitt @petra.pik | Premium
          last edited by

          @petra-pik I'm sorry for the confusion here because this has nothing to do with enhancements to the ios widget.

          I'm reporting that my widget suddenly fails to load data and the only way to get the widget to work again is to delete windy and then re-downlload the app again. If you look back in this thread, you will see my previous comments. I'm just saying that the problem still exists.

          1 Reply Last reply Reply Quote 0
          • petra.pikP
            petra.pik
            last edited by

            @junkitt, I see now.

            We have this bug on a to-do list, we just have other issues that we need to focus on first. Please, be patient, we will look into this. Thank you for your understanding.

            Petra

            J 1 Reply Last reply Reply Quote 0
            • J
              junkitt | Premium
              last edited by

              Of course. I just wanted to make sure we were talking about the same thing

              1 Reply Last reply Reply Quote 0
              • J
                junkitt @petra.pik | Premium
                last edited by

                @petra-pik It has been a while since I last wrote, but Windy widget has been behaving itself until this morning, when it suddenly reverted back to it's "unable to load" state. I'm very disappointed that this bug has not been fixed yet. After all, as your community software reminded me, this thread is old. Please advise. Thank you.

                petra.pikP 1 Reply Last reply Reply Quote 0
                • petra.pikP
                  petra.pik @junkitt
                  last edited by

                  Hello @junkitt, did this occur after you have updated the application?
                  You can follow these steps to make it work again – https://community.windy.com/topic/11080/widget-problems-what-to-do.

                  Petra

                  J 1 Reply Last reply Reply Quote 0
                  • J
                    junkitt @petra.pik | Premium
                    last edited by

                    @petra-pik The point is that every time this happens, the only thing that works is a complete delete/reinstall including removing the widget first. Every time.

                    petra.pikP 1 Reply Last reply Reply Quote 0
                    • petra.pikP
                      petra.pik @junkitt
                      last edited by

                      @junkitt, we are aware that for some users, the widget doesn't properly and we are working on it. Thank you for your understanding.

                      Petra

                      J 1 Reply Last reply Reply Quote 0
                      • J
                        junkitt @petra.pik | Premium
                        last edited by

                        @petra-pik Or course I understand and I can be very patient. However, every time the widget fails on me, I will take the opportunity to remind you folks that the problem still exists, in case the bug gets forgotten.

                        Thank you.

                        J 1 Reply Last reply Reply Quote 0
                        • K
                          Kurisu112 @idefix37 | Premium
                          last edited by Kurisu112

                          @idefix37 June 2021 this issue still exists.

                          Widget shows rain but opening the Windy app shows no rain at all.

                          -EDIT-
                          Sorry I meant to quote to the original post regarding Widgets displaying completely random rain data. When the main app shows no such thing.

                          Pixel 5
                          Android 12

                          idefix37I 1 Reply Last reply Reply Quote 0
                          • idefix37I
                            idefix37 Sailor Moderator @Kurisu112
                            last edited by

                            @kurisu112
                            Could you show screenshots of widget and basic meteogram

                            K 1 Reply Last reply Reply Quote 0
                            • K
                              Kurisu112 | Premium
                              last edited by Kurisu112

                              @idefix37

                              Didn't get screenshots of this morning with the rain but even the temps are off right now so screenshots of those...

                              App - https://1drv.ms/u/s!Agcofvc6q95tgvlI5VXkLbmcjuo6ug

                              Widget - https://1drv.ms/u/s!Agcofvc6q95tgvlHKxDdBIBN6yPy_A

                              -EDIT-
                              Just realised in the screen shot MON @ 16hrs shows rain in the app, but the Widget shows no rain.

                              1 Reply Last reply Reply Quote 0
                              • K
                                Kurisu112 @idefix37 | Premium
                                last edited by

                                @idefix37 more examples - https://1drv.ms/f/s!Agcofvc6q95tgvlMDHaR5z3wr8QNwA

                                KorinaK 1 Reply Last reply Reply Quote 0
                                • KorinaK
                                  Korina @Kurisu112
                                  last edited by

                                  @kurisu112 Hi, thank you for report, we have noticed this issue and we will try to fix it.

                                  Korina

                                  K 1 Reply Last reply Reply Quote 1
                                  • K
                                    Kurisu112 @Korina | Premium
                                    last edited by

                                    @korina Brilliant thank you :)

                                    1 Reply Last reply Reply Quote 0
                                    • T
                                      the_program | Premium
                                      last edited by

                                      Hi all,

                                      At the moment I use 2 widgets, 1 rain radar and 1 detail widget. They are set to use my current location.

                                      Somehow the widget keeps using an "old location" instead of my current when "auto refreshing" (manual refresh works fine).

                                      A bit more detail:
                                      I live in "A" and work in "B". Friday was the last time I was at work. However the widget keeps using location "B" instead of "A". Only if I press the small refresh button on the widgets they pop to "A". However there is a good chance that if I look in an hour or two the location (when the widget refreshes in the background) is back to "B".

                                      Details:
                                      App version: 33.0.5
                                      Android version: 12, patch 5 November 2021
                                      Phone: Google pixel 5

                                      I have no clue why it would matter but my "do not disturb" mode is on. (Scheduled).
                                      The internet connection is Wifi.
                                      Battery usage is set to "optimized".

                                      Everything else:
                                      Device info:
                                      {
                                      "memUsed": 6373536,
                                      "diskFree": 0,
                                      "diskTotal": 868069376,
                                      "model": "Pixel 5",
                                      "operatingSystem": "android",
                                      "osVersion": "12",
                                      "platform": "android",
                                      "manufacturer": "Google",
                                      "isVirtual": false,
                                      "name": "Pixel 5",
                                      "webViewVersion": "95.0.4638.74"
                                      }

                                      About this version
                                      Target: mobile.html
                                      Version: 33.0.5
                                      Built: 2021-10-15, 20:51
                                      Your browser: Mozilla/5.0 (Linux; Android 12; Pixel 5 Build/SP1A.211105.002.A1; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/95.0.4638.74 Mobile Safari/537.36
                                      WebGL particles: not

                                      Let me know if you need anything else.

                                      1 Reply Last reply Reply Quote 0
                                      • T
                                        the_program | Premium
                                        last edited by

                                        Update: Yesterday I went for a hike and the location of the widgets followed me correct. However, when I went back home the location stayed at the location of the hike.

                                        Also a quick suggestion, can you maybe make it so that when you press the refresh button on the widget the location is updated (for all widgets)

                                        P s. Somehow I can't edit my last post, so I made a new one.

                                        KorinaK 1 Reply Last reply Reply Quote 0
                                        • KorinaK
                                          Korina @the_program
                                          last edited by

                                          @the_program Hi, thank you for provided details. "Do not disturb mode" can be a reason the widget does not update correctly. Did you try it without it? Also make sure you allowed Windy to use your location services.

                                          Korina

                                          T 1 Reply Last reply Reply Quote 0
                                          • T
                                            the_program @Korina | Premium
                                            last edited by

                                            @korina today (during the day) the do not disturb mode was off. However when I looked the location wss still the same as the location from the hike.

                                            I double checked the permission for location and the precise location permission is granted.

                                            For reference: Do not disturb is turned on from 21.00 till my alarm clock or 10.00 (whatever comes first).

                                            So, for now I guess do not disturb is not the issue. Also, I have location history turned on and that works great.

                                            KorinaK 2 Replies Last reply Reply Quote 0
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