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    Widget problems

    UI Glitches
    on monday widget
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    • th3us3r
      th3us3r last edited by

      3 cases here:

      1. Widget is blank after reboot. It need app to be open to be refreshed.

      2. Widget gets blank after some time. It's loading after manual refresh.

      3. Widget gets blank by itself or due to reboot but it's impossible to refresh it. Only helps when it's removed and placed back on screen.

      Device Xiaomi Mi 9T Pro 64 GB
      Android Version 10,
      Xiaomi MIUI version 11.0.3
      API Level 29
      Security Patch Level 2019-10-01
      Bootloader unknown
      Build ID QKQI . 190825.002 test-keys
      Java VM ART 2.1 .O
      OpenGL ES 3.2
      Kernel Architecture aarch64
      Kernel Version 4.14.117-perf-g8035d1 a (VI 1.0.3.O.QFKEUXM)
      Root Access No

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      • L
        LVGizzle last edited by

        Widgets are still garbage. They fail to retrieve data and remain black. Must open the app to get information. Been like this for MONTHS. annoying.... please fix asap.
        Android phone
        Wifi and 4G internet available

        1 Reply Last reply Reply Quote 0
        • jmaierv
          jmaierv @Marienka last edited by

          @Marienka Hi there! I'm experiencing a minor problem with the Windy app. The app's typical dark red round shaped icon is not being displayed. As a result, a grey box in the desktop, and another blue square shaped icon on the apps menu are shown by default. I tried reinstalling the app, but that didn't solve the problem. I have a Sony Xperia Z5 with Android 7.1.1. Thanks!

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          • M
            Markgrosch last edited by Markgrosch

            Any chance that the widget problems will be fixed some time soon? Those widget bugs and errors are being reported since 2016 by hundreds of users. It's so sad that you have such a good app but a completely buggy and useless widget. It fails to retrieve data, it fails to refresh, it stays black for hours and it crashes whenever I want to resize it (welcome to the year 2014+, phones can display 5x2 widgets by now, no more need for 4x2 widgets).

            Nokia 6, Android 9

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            • P
              Petr B-nerd last edited by

              I'm facing exactly the same issues. I have also 5x6 grid, Android 9 and widgets crash reliably after switching display orientation. Bit of a shame, but still great app!

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              • J
                johnpane @Petr B-nerd last edited by

                Please fix the widget update problems!

                1 Reply Last reply Reply Quote 2
                • J
                  junkitt @Marienka | Premium last edited by

                  @Marienka said in Widget problems:

                  https://community.windy.com/topic/7584/unable-to-load-windy-widget-ios-12

                  https://community.windy.com/topic/7612/widget-won-t-update

                  https://community.windy.com/topic/7615/widget-hangs-forever-after-device-boot

                  https://community.windy.com/topic/7616/bad-widget-ui-failed-to-retrieve-data

                  https://community.windy.com/topic/7621/widget-reported-temperature-forecast

                  https://community.windy.com/topic/8078/larger-widget-for-easier-reading-for-accessibility-users

                  Marienka
                  Marienka Apr 2, 2019, 10:38 AM

                  Hi Marienka,

                  I am also having widget problems, but I am on an iPhone 7+. I'm really frustrated because it seems that the widget only works for me for a day or two and then it loses its mind and goes back to not being able to find anything. I've gone through the list of things to do/try and none of the items are enabled and still the widget fails.

                  I was going to update my iOS so I completely removed Windy first. After I updated, I re-re-re-re-installed Windy, but it only worked for about a day and a half. This time, though, I went looking for some sort of log that might be helpful in diagnosing why this widget fails so often.

                  I have three "widget-.... log" files zipped up and ready to send you. Its really hard to love an app that you have to completely reinstall every three days. Since I know very little about programming for these mini-platforms, I'm going to need some help getting to the bottom of this, but I am willing to work at it. Now, all I need is a way to upload this zip file to you...

                  Thank you in advance for your willingness to help me.

                  The particulars of my environment: iPhonne 7+ with 256gb ram, about 200gb free. iOS 13.4.1. Let me know if I left something out that you need...

                  Korina 1 Reply Last reply Reply Quote 0
                  • J
                    junkitt | Premium last edited by

                    I don't know how to upload the zipped file so, hopefully someone will enlighten me and you folks can stat looking at all the stuff that's being captured.

                    Thanks.

                    idefix37 1 Reply Last reply Reply Quote 0
                    • idefix37
                      idefix37 Sailor Moderator @junkitt last edited by

                      @junkitt
                      Save a screenshot (size less than 1Mo) and click here above when you post your message.

                      7CBA3F1F-8FA6-4E6B-A62F-7A835AF2061E.jpeg

                      J 1 Reply Last reply Reply Quote 0
                      • Korina
                        Korina Administrator @junkitt last edited by

                        @junkitt Hello, what location do you have set in settings, is it GPS, IP address or custom location from Favorites?

                        Korina

                        J 2 Replies Last reply Reply Quote 0
                        • J
                          junkitt @idefix37 | Premium last edited by

                          @idefix37 These are not really "pretty pictures" per say... they are the system generated fine print text files generated when something crashes. Was going to send one page of text, but report is not on my phone. Will try from my mac when I get up.

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                          • J
                            junkitt @Korina | Premium last edited by

                            @Korina GPS. But I did try using specific weather stations with same result.

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                            • J
                              junkitt @junkitt | Premium last edited by

                              @junkitt OK, so I opeened ONE of the three files that I had compressed ad counted the number of screen pages I would have to take pictures of... there would need to be 16 screen shots of text. I don't think anyone would want to page through about 50 pages of this:

                              ![0_1589227775145_Screen Shot 2020-05-11 at 4.07.43 p.png](Uploading 100%)

                              J 1 Reply Last reply Reply Quote 0
                              • J
                                junkitt @junkitt | Premium last edited by

                                @junkitt first one errored out because it was "too large" 1.4 mb as a png.

                                Take two as a jpg.: 970 x 789, 545k:Screen Shot 2020-05-11 at 4.14.19 p.jpg

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                                • J
                                  junkitt @Korina | Premium last edited by

                                  @Korina May I please email this zip file to you?? The total size for file is 72K.

                                  Korina 1 Reply Last reply Reply Quote 0
                                  • Korina
                                    Korina Administrator @junkitt last edited by

                                    @junkitt Hi, could you rather upload a screenshot of your widget, what does it say/show?

                                    Korina

                                    J 2 Replies Last reply Reply Quote 0
                                    • J
                                      junkitt @Korina | Premium last edited by

                                      @Korina 9AEDB94A-56CA-4136-BE47-7BD8DBC42A02.jpeg

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                                      • J
                                        junkitt | Premium last edited by

                                        Question: When I am logged in and look at my Windy app preferences, on the bottom of the side bar, I see "Your settings are saved to the cloud." Please tell me that this is being saved somewhere on your cloud.

                                        Personally, I do not use my cloud for anything. If Windy is looking on my 5xs of cloud's storage and not finding it, shouldn't there be some sort of error in the Error Console? Because, this is all I see: "Sweet, no errors reported :-)"
                                        even though I have 3 crash reports for Windy today.

                                        Can someone put me on the right track, please?

                                        Korina 1 Reply Last reply Reply Quote 0
                                        • Korina
                                          Korina Administrator @junkitt last edited by

                                          @junkitt When we say that your settings are saved to the cloud, we mean our cloud. So this should not be the reason.

                                          Korina

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                                          • J
                                            junkitt @Korina | Premium last edited by

                                            @Korina This morning tne widget crashed at 8:37a EDT. I was working on one of the many daily puzzles at the time and didn't know it crashed until I went into Today to open something else via my launcher widget and saw the "unable to load" message. I tried removing the widget then adding it again, but tne result is the same.

                                            You should also know that other than right after the re-re-re-install, when I changed the metric setting to English, I did not touch the app. I did, however, use one of my browsers (firefox or savari) to look at Windy.com.

                                            So now you have some idea how long it takes before it crashes.

                                            I have all those wonderful widget crash reports that I have no way to get to you, should someone be willing to look at them. But until I can tet the widget to work for longer than a week, I'm not going to be able to justify sending youany money.

                                            .

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