Please fix the widget update problems!
Marienka Apr 2, 2019, 10:38 AM
I am also having widget problems, but I am on an iPhone 7+. I'm really frustrated because it seems that the widget only works for me for a day or two and then it loses its mind and goes back to not being able to find anything. I've gone through the list of things to do/try and none of the items are enabled and still the widget fails.
I was going to update my iOS so I completely removed Windy first. After I updated, I re-re-re-re-installed Windy, but it only worked for about a day and a half. This time, though, I went looking for some sort of log that might be helpful in diagnosing why this widget fails so often.
I have three "widget-.... log" files zipped up and ready to send you. Its really hard to love an app that you have to completely reinstall every three days. Since I know very little about programming for these mini-platforms, I'm going to need some help getting to the bottom of this, but I am willing to work at it. Now, all I need is a way to upload this zip file to you...
Thank you in advance for your willingness to help me.
The particulars of my environment: iPhonne 7+ with 256gb ram, about 200gb free. iOS 13.4.1. Let me know if I left something out that you need...
I don't know how to upload the zipped file so, hopefully someone will enlighten me and you folks can stat looking at all the stuff that's being captured.
Save a screenshot (size less than 1Mo) and click here above when you post your message.
@junkitt Hello, what location do you have set in settings, is it GPS, IP address or custom location from Favorites?
@idefix37 These are not really "pretty pictures" per say... they are the system generated fine print text files generated when something crashes. Was going to send one page of text, but report is not on my phone. Will try from my mac when I get up.
@Korina GPS. But I did try using specific weather stations with same result.
@junkitt OK, so I opeened ONE of the three files that I had compressed ad counted the number of screen pages I would have to take pictures of... there would need to be 16 screen shots of text. I don't think anyone would want to page through about 50 pages of this:
![0_1589227775145_Screen Shot 2020-05-11 at 4.07.43 p.png](Uploading 100%)
@junkitt first one errored out because it was "too large" 1.4 mb as a png.
Take two as a jpg.: 970 x 789, 545k:
@Korina May I please email this zip file to you?? The total size for file is 72K.
@junkitt Hi, could you rather upload a screenshot of your widget, what does it say/show?
Question: When I am logged in and look at my Windy app preferences, on the bottom of the side bar, I see "Your settings are saved to the cloud." Please tell me that this is being saved somewhere on your cloud.
Personally, I do not use my cloud for anything. If Windy is looking on my 5xs of cloud's storage and not finding it, shouldn't there be some sort of error in the Error Console? Because, this is all I see: "Sweet, no errors reported :-)"
even though I have 3 crash reports for Windy today.
Can someone put me on the right track, please?
@junkitt When we say that your settings are saved to the cloud, we mean our cloud. So this should not be the reason.
@Korina This morning tne widget crashed at 8:37a EDT. I was working on one of the many daily puzzles at the time and didn't know it crashed until I went into Today to open something else via my launcher widget and saw the "unable to load" message. I tried removing the widget then adding it again, but tne result is the same.
You should also know that other than right after the re-re-re-install, when I changed the metric setting to English, I did not touch the app. I did, however, use one of my browsers (firefox or savari) to look at Windy.com.
So now you have some idea how long it takes before it crashes.
I have all those wonderful widget crash reports that I have no way to get to you, should someone be willing to look at them. But until I can tet the widget to work for longer than a week, I'm not going to be able to justify sending youany money.
qizh | Premium last edited by
I miss the widget so much. It’s not working for me for a looong time. Looks the same as others describe – unable to load.
The thing is, I’m an iOS developer, so maybe I can help with it?
I am so sorry it has taken me so long to get back here to further comment, however, the widget has not had so much as a hiccup since my last install in May. I do want to thank everybody who tried to help me. And I still love Windy and I still miss having a radar widget, so if someone finds an app that has a radar widget for iOS, please pass the information my way. Please.
And again, thank you, all.
I'm using Android 10 on a One Plus 5T. I configured the widget as 4x1.
When there is rain forecasted, the widget partly hides the temperature.
At some point I thought this issue was fixed, but it appeared again, so I guess it's not.
Let me know if you need anything else =)
@ronwnzl Hello, thank you for your report.
We are about to release a new app version, where the widget issues should be fixed.