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    UNSOLVED Widget problems

    UI Glitches
    on monday widget
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    • J
      junkitt @Korina last edited by

      @Korina 9AEDB94A-56CA-4136-BE47-7BD8DBC42A02.jpeg

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      • J
        junkitt last edited by

        Question: When I am logged in and look at my Windy app preferences, on the bottom of the side bar, I see "Your settings are saved to the cloud." Please tell me that this is being saved somewhere on your cloud.

        Personally, I do not use my cloud for anything. If Windy is looking on my 5xs of cloud's storage and not finding it, shouldn't there be some sort of error in the Error Console? Because, this is all I see: "Sweet, no errors reported :-)"
        even though I have 3 crash reports for Windy today.

        Can someone put me on the right track, please?

        Korina 1 Reply Last reply Reply Quote 0
        • Korina
          Korina Administrator @junkitt last edited by

          @junkitt When we say that your settings are saved to the cloud, we mean our cloud. So this should not be the reason.

          1 Reply Last reply Reply Quote 1
          • J
            junkitt @Korina last edited by

            @Korina This morning tne widget crashed at 8:37a EDT. I was working on one of the many daily puzzles at the time and didn't know it crashed until I went into Today to open something else via my launcher widget and saw the "unable to load" message. I tried removing the widget then adding it again, but tne result is the same.

            You should also know that other than right after the re-re-re-install, when I changed the metric setting to English, I did not touch the app. I did, however, use one of my browsers (firefox or savari) to look at Windy.com.

            So now you have some idea how long it takes before it crashes.

            I have all those wonderful widget crash reports that I have no way to get to you, should someone be willing to look at them. But until I can tet the widget to work for longer than a week, I'm not going to be able to justify sending youany money.

            .

            1 Reply Last reply Reply Quote 0
            • qizh
              qizh | Premium last edited by

              I miss the widget so much. It’s not working for me for a looong time. Looks the same as others describe – unable to load.

              The thing is, I’m an iOS developer, so maybe I can help with it?

              jmh2002 1 Reply Last reply Reply Quote 0
              • jmh2002
                jmh2002 Moderator Mariners - Seafarers Sailor @qizh last edited by

                @qizh said in Widget problems:

                ...The thing is, I’m an iOS developer, so maybe I can help with it?

                @Korina Please check and reply, thank you :)

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                • J
                  junkitt last edited by

                  I am so sorry it has taken me so long to get back here to further comment, however, the widget has not had so much as a hiccup since my last install in May. I do want to thank everybody who tried to help me. And I still love Windy and I still miss having a radar widget, so if someone finds an app that has a radar widget for iOS, please pass the information my way. Please.

                  And again, thank you, all.

                  1 Reply Last reply Reply Quote 0
                  • R
                    ronwnzl | Premium last edited by

                    Hi,
                    I'm using Android 10 on a One Plus 5T. I configured the widget as 4x1.
                    When there is rain forecasted, the widget partly hides the temperature.
                    At some point I thought this issue was fixed, but it appeared again, so I guess it's not.
                    Let me know if you need anything else =)

                    Screenshot from 2020-08-21 13-04-15.png

                    Korina J 2 Replies Last reply Reply Quote 0
                    • Korina
                      Korina Administrator @ronwnzl last edited by

                      @ronwnzl Hello, thank you for your report.
                      We are about to release a new app version, where the widget issues should be fixed.

                      J 2 Replies Last reply Reply Quote 1
                      • J
                        junkitt @ronwnzl last edited by

                        @ronwnzl Hi Ron,
                        I am sorry to say that because we are using devices with different operating systems, your report cannot help me. I can only hope and pray that the good folks at Windy will add the radar widget to the iOS app and then I will praise then up one side and down the other... I might even subscribe. But Korina didn't sound like a radar widget was part of the plan. But I keep hoping...

                        1 Reply Last reply Reply Quote 0
                        • J
                          junkitt @Korina last edited by

                          @Korina Is the update for just the android side of life or will it also update iOS as well, and by any chance, might it also include a radar widget for iOS??

                          Korina 1 Reply Last reply Reply Quote 0
                          • Korina
                            Korina Administrator @junkitt last edited by

                            @junkitt Hello, update will be for both platforms. Radar widget is not available for iOS.

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                            • J
                              junkitt @Korina last edited by

                              @Korina Will the iOS widget problems also be fixed in the newest update? Thank you.

                              Korina 1 Reply Last reply Reply Quote 0
                              • Korina
                                Korina Administrator @junkitt last edited by

                                @junkitt Hi, there should be significant improvement also for iOS.

                                1 Reply Last reply Reply Quote 0
                                • J
                                  junkitt last edited by junkitt

                                  Thank you for the new version of Windy. I was hoping that the widget not reloading was fixed, but sadly, it is not.

                                  1E1A57A0-71D7-4436-91B2-6EB3288F07CE.jpeg

                                  Korina 1 Reply Last reply Reply Quote 1
                                  • Korina
                                    Korina Administrator @junkitt last edited by

                                    @junkitt Hello, thank you for letting us know, we are working on widget issues.

                                    1 Reply Last reply Reply Quote 0
                                    • J
                                      junkitt last edited by

                                      Hi folks, Remember me?

                                      Well, it's been a few months and iOS has a new operating system but the widget problem isstill with us. So I will delete the app and reinstall again and see what that does for me. And I will, of course, report back when there is something to report.

                                      1 Reply Last reply Reply Quote 0
                                      • petra.pik
                                        petra.pik last edited by

                                        Hello @junkitt, we are aware of new iOS widgets. We will add it in the future but we don't have any specific date of implementation.

                                        Right now we are focused on other features that have a higher priority.

                                        Thank you for your suggestion.

                                        J 1 Reply Last reply Reply Quote 0
                                        • J
                                          junkitt @petra.pik last edited by

                                          @petra-pik I'm sorry for the confusion here because this has nothing to do with enhancements to the ios widget.

                                          I'm reporting that my widget suddenly fails to load data and the only way to get the widget to work again is to delete windy and then re-downlload the app again. If you look back in this thread, you will see my previous comments. I'm just saying that the problem still exists.

                                          1 Reply Last reply Reply Quote 0
                                          • petra.pik
                                            petra.pik last edited by

                                            @junkitt, I see now.

                                            We have this bug on a to-do list, we just have other issues that we need to focus on first. Please, be patient, we will look into this. Thank you for your understanding.

                                            J 1 Reply Last reply Reply Quote 0
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