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    UNSOLVED Widget problems

    UI Glitches
    on monday widget
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    • R
      ronwnzl | Premium last edited by

      Hi,
      I'm using Android 10 on a One Plus 5T. I configured the widget as 4x1.
      When there is rain forecasted, the widget partly hides the temperature.
      At some point I thought this issue was fixed, but it appeared again, so I guess it's not.
      Let me know if you need anything else =)

      Screenshot from 2020-08-21 13-04-15.png

      Korina J 2 Replies Last reply Reply Quote 0
      • Korina
        Korina Administrator @ronwnzl last edited by

        @ronwnzl Hello, thank you for your report.
        We are about to release a new app version, where the widget issues should be fixed.

        J 2 Replies Last reply Reply Quote 1
        • J
          junkitt @ronwnzl last edited by

          @ronwnzl Hi Ron,
          I am sorry to say that because we are using devices with different operating systems, your report cannot help me. I can only hope and pray that the good folks at Windy will add the radar widget to the iOS app and then I will praise then up one side and down the other... I might even subscribe. But Korina didn't sound like a radar widget was part of the plan. But I keep hoping...

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          • J
            junkitt @Korina last edited by

            @Korina Is the update for just the android side of life or will it also update iOS as well, and by any chance, might it also include a radar widget for iOS??

            Korina 1 Reply Last reply Reply Quote 0
            • Korina
              Korina Administrator @junkitt last edited by

              @junkitt Hello, update will be for both platforms. Radar widget is not available for iOS.

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              • J
                junkitt @Korina last edited by

                @Korina Will the iOS widget problems also be fixed in the newest update? Thank you.

                Korina 1 Reply Last reply Reply Quote 0
                • Korina
                  Korina Administrator @junkitt last edited by

                  @junkitt Hi, there should be significant improvement also for iOS.

                  1 Reply Last reply Reply Quote 0
                  • J
                    junkitt last edited by junkitt

                    Thank you for the new version of Windy. I was hoping that the widget not reloading was fixed, but sadly, it is not.

                    1E1A57A0-71D7-4436-91B2-6EB3288F07CE.jpeg

                    Korina 1 Reply Last reply Reply Quote 1
                    • Korina
                      Korina Administrator @junkitt last edited by

                      @junkitt Hello, thank you for letting us know, we are working on widget issues.

                      1 Reply Last reply Reply Quote 0
                      • J
                        junkitt last edited by

                        Hi folks, Remember me?

                        Well, it's been a few months and iOS has a new operating system but the widget problem isstill with us. So I will delete the app and reinstall again and see what that does for me. And I will, of course, report back when there is something to report.

                        1 Reply Last reply Reply Quote 0
                        • petra.pik
                          petra.pik last edited by

                          Hello @junkitt, we are aware of new iOS widgets. We will add it in the future but we don't have any specific date of implementation.

                          Right now we are focused on other features that have a higher priority.

                          Thank you for your suggestion.

                          J 1 Reply Last reply Reply Quote 0
                          • J
                            junkitt @petra.pik last edited by

                            @petra-pik I'm sorry for the confusion here because this has nothing to do with enhancements to the ios widget.

                            I'm reporting that my widget suddenly fails to load data and the only way to get the widget to work again is to delete windy and then re-downlload the app again. If you look back in this thread, you will see my previous comments. I'm just saying that the problem still exists.

                            1 Reply Last reply Reply Quote 0
                            • petra.pik
                              petra.pik last edited by

                              @junkitt, I see now.

                              We have this bug on a to-do list, we just have other issues that we need to focus on first. Please, be patient, we will look into this. Thank you for your understanding.

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                              • J
                                junkitt last edited by

                                Of course. I just wanted to make sure we were talking about the same thing

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                                • J
                                  junkitt @petra.pik last edited by

                                  @petra-pik It has been a while since I last wrote, but Windy widget has been behaving itself until this morning, when it suddenly reverted back to it's "unable to load" state. I'm very disappointed that this bug has not been fixed yet. After all, as your community software reminded me, this thread is old. Please advise. Thank you.

                                  petra.pik 1 Reply Last reply Reply Quote 0
                                  • petra.pik
                                    petra.pik @junkitt last edited by

                                    Hello @junkitt, did this occur after you have updated the application?
                                    You can follow these steps to make it work again – https://community.windy.com/topic/11080/widget-problems-what-to-do.

                                    J 1 Reply Last reply Reply Quote 0
                                    • J
                                      junkitt @petra.pik last edited by

                                      @petra-pik The point is that every time this happens, the only thing that works is a complete delete/reinstall including removing the widget first. Every time.

                                      petra.pik 1 Reply Last reply Reply Quote 0
                                      • petra.pik
                                        petra.pik @junkitt last edited by

                                        @junkitt, we are aware that for some users, the widget doesn't properly and we are working on it. Thank you for your understanding.

                                        J 1 Reply Last reply Reply Quote 0
                                        • J
                                          junkitt @petra.pik last edited by

                                          @petra-pik Or course I understand and I can be very patient. However, every time the widget fails on me, I will take the opportunity to remind you folks that the problem still exists, in case the bug gets forgotten.

                                          Thank you.

                                          1 Reply Last reply Reply Quote 0
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