Widget problems

junkitt

@Korina Is the update for just the android side of life or will it also update iOS as well, and by any chance, might it also include a radar widget for iOS??

Korina

@junkitt Hello, update will be for both platforms. Radar widget is not available for iOS.

junkitt

@Korina Will the iOS widget problems also be fixed in the newest update? Thank you.

Korina

@junkitt Hi, there should be significant improvement also for iOS.

junkitt

Thank you for the new version of Windy. I was hoping that the widget not reloading was fixed, but sadly, it is not.

Korina

@junkitt Hello, thank you for letting us know, we are working on widget issues.

junkitt

Hi folks, Remember me?

Well, it's been a few months and iOS has a new operating system but the widget problem isstill with us. So I will delete the app and reinstall again and see what that does for me. And I will, of course, report back when there is something to report.

petra.pik

Hello @junkitt, we are aware of new iOS widgets. We will add it in the future but we don't have any specific date of implementation.

Right now we are focused on other features that have a higher priority.

Thank you for your suggestion.

junkitt

@petra-pik I'm sorry for the confusion here because this has nothing to do with enhancements to the ios widget.

I'm reporting that my widget suddenly fails to load data and the only way to get the widget to work again is to delete windy and then re-downlload the app again. If you look back in this thread, you will see my previous comments. I'm just saying that the problem still exists.

petra.pik

@junkitt, I see now.

We have this bug on a to-do list, we just have other issues that we need to focus on first. Please, be patient, we will look into this. Thank you for your understanding.

junkitt

Of course. I just wanted to make sure we were talking about the same thing

junkitt

@petra-pik It has been a while since I last wrote, but Windy widget has been behaving itself until this morning, when it suddenly reverted back to it's "unable to load" state. I'm very disappointed that this bug has not been fixed yet. After all, as your community software reminded me, this thread is old. Please advise. Thank you.

petra.pik

Hello @junkitt, did this occur after you have updated the application?
You can follow these steps to make it work again – https://community.windy.com/topic/11080/widget-problems-what-to-do.

junkitt

@petra-pik The point is that every time this happens, the only thing that works is a complete delete/reinstall including removing the widget first. Every time.

petra.pik

@junkitt, we are aware that for some users, the widget doesn't properly and we are working on it. Thank you for your understanding.

junkitt

@petra-pik Or course I understand and I can be very patient. However, every time the widget fails on me, I will take the opportunity to remind you folks that the problem still exists, in case the bug gets forgotten.

Thank you.