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    Widget problems

    UI Glitches
    on monday widget
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    • S
      stromseth | Premium
      last edited by stromseth

      Windy.com premium user
      New/blank iPad Pro IOS 15.1 (19B74). Fresh install Windy.com app.
      iPhone 12 Pro IOS 15.2 (19C56) from April 2021. Reinstalled Windy.com app.
      App version 33.1.1

      Same behavior on both. Widget is blank. Just a grey box without content.

      • Do not disturb off.
      • Location services allowed for app. Also precise location turned on.
      • Tried both GPS position and manually setting (several different) locations as startup in app settings.

      On the iPhone, when adding a new widget, the small preview/example one shows Prague as location and the large one shows blank, grey box.
      Adding either of them shows blank/grey box.

      On the iPad both previews as blank/grey boxes.

      I have three other weather-apps showing content and location correctly.

      IMG_ACAB0D00AE47-1.png

      IMG_1323.PNG IMG_1324.PNG

      KorinaK 1 Reply Last reply Reply Quote 0
      • KorinaK
        Korina @stromseth
        last edited by

        @stromseth Hello, this is caused by system issue. The best way to resolve it is to restart your phone and iPad.

        Korina

        S 1 Reply Last reply Reply Quote 0
        • KorinaK
          Korina @the_program
          last edited by

          @the_program Have you please updated to the newest version 33.1.1.5?

          Korina

          1 Reply Last reply Reply Quote 0
          • S
            stromseth @Korina | Premium
            last edited by

            @korina said in Widget problems:

            @stromseth Hello, this is caused by system issue. The best way to resolve it is to restart your phone and iPad.

            Sorry, but no. Restarted both devices several times. Did it again this morning just to be sure.
            Still blank.

            KorinaK 1 Reply Last reply Reply Quote 0
            • KorinaK
              Korina @stromseth
              last edited by

              @stromseth Hello, after a closer look, we can confirm it is a bug on our side. We will fix it with our next release.

              Korina

              1 Reply Last reply Reply Quote 1
              • akoviaA
                akovia | Premium
                last edited by

                Samsung Galaxy S20+ 5G
                Widgets no longer auto-update after latest Android update. Manual updating works fine.

                Checked location permissions and there is no option for "Allow all the time", so I have it set with the most unrestricted setting which is "Allow only while using the app"

                Data usage and battery settings are completely unrestricted.

                I figured Android made some change that broke the app, but I couldn't find any information about it. Is there anything else I should try, or is this something you are aware of?

                Thanks!

                KorinaK 1 Reply Last reply Reply Quote 0
                • KorinaK
                  Korina @akovia
                  last edited by

                  @akovia Hello, please try to restart your phone and reinstall the app + place the widget again on homescreen.

                  Korina

                  1 Reply Last reply Reply Quote 0
                  • ChBorrisC
                    ChBorris
                    last edited by

                    Widget in single row: the coloured bar for wind strength overlaps the temperatures.
                    (Samsung S21 FE, Android 12)

                    Screenshot_20220223-081610_One UI Home.jpg

                    KorinaK 1 Reply Last reply Reply Quote 2
                    • KorinaK
                      Korina @ChBorris
                      last edited by

                      @chborris Hello, what version of the app do you have?

                      Korina

                      Matt WilkieM 1 Reply Last reply Reply Quote 0
                      • TjasianT
                        Tjasian | Premium
                        last edited by

                        I am having the same problem as akovia. Android 12, latest update to both os and app. Widget will not auto update. Widget will update if pushed manually.

                        I have reinstalled the app and widget but this did not fix it. Setting the location manually also did not fix it.

                        KorinaK jortegas707J 2 Replies Last reply Reply Quote 2
                        • KorinaK
                          Korina @Tjasian
                          last edited by

                          @tjasian Hello, some users may experience this problem, since it is an issue of Android OS. We recommend to try steps mentioned in this article - https://www.digitbin.com/widgets-not-updating-on-android-fix/

                          Korina

                          TjasianT 1 Reply Last reply Reply Quote 1
                          • TjasianT
                            Tjasian @Korina | Premium
                            last edited by

                            @korina Works now thank you! For anyone else, the trick for me was setting the battery optimization in Apps > Battery - Usage unrestricted.

                            KorinaK 1 Reply Last reply Reply Quote 1
                            • KorinaK
                              Korina @Tjasian
                              last edited by

                              @tjasian Happy to hear it works properly again and thank you for the tip.

                              Korina

                              1 Reply Last reply Reply Quote 0
                              • SnookieS
                                Snookie | Premium
                                last edited by

                                For a while now have not been able to display the Windy Widget on iPhone 11 pro or iPad pro, both now running 1OS 15.6
                                The widget if listed but when selected this error message appears
                                81473235-29AC-4426-81D6-7FF093DB3CE8.jpeg

                                Despite installing the latest version of Windy from the App Store
                                2B20B6A0-1D54-476B-8C13-EDCB8BDBF04D.jpeg

                                KorinaK 1 Reply Last reply Reply Quote 0
                                • KorinaK
                                  Korina @Snookie
                                  last edited by

                                  @snookie Hello, this widget in the side menu is not available for iOS 14 and higher. To add widgets on your screen, press the home screen, tap on the plus button and choose Windy to select a specific widget.

                                  Korina

                                  SnookieS 1 Reply Last reply Reply Quote 0
                                  • SnookieS
                                    Snookie @Korina | Premium
                                    last edited by

                                    @korina ahhh I see what you mean, was hoping to have something like this on the side bar rather than the Home screen.

                                    1 Reply Last reply Reply Quote 1
                                    • J
                                      junkitt @junkitt | Premium
                                      last edited by

                                      @junkitt Hi all,
                                      It has been over a year, I think, since my last post.

                                      Shortly after that, you came out with an update which included a radar widget for iOS (YAY!!!!!!!!!!) I should have written when that first came out, since I was so vocal about getting one.

                                      So I wanted to let you all know how very happy I am with having your radar widget! It looks great and works just as well as your app does. So now, I hardly ever get into the app because I can see everything in the today view.

                                      This is truly, a marvelous addition to your utilities. And I am so proud to be a premere member and supporting such a wonderful organization. (I just hope that apple doesn't do something to cause it to not work. Shhhhhhhhh...)

                                      I also love love love seeing others using Windy as their radar source!

                                      Thanks, again.

                                      KorinaK 1 Reply Last reply Reply Quote 1
                                      • KorinaK
                                        Korina @junkitt
                                        last edited by

                                        @junkitt Thank you, we truly appreciate your support!

                                        Korina

                                        Philipp AltherrP 1 Reply Last reply Reply Quote 1
                                        • Matt WilkieM
                                          Matt Wilkie @Korina
                                          last edited by Matt Wilkie

                                          @Korina I have the same problem as https://community.windy.com/post/100247, wind bar covers up the temperature numbers in the home screen widget.

                                          In widget settings preview the wind bar is below the temperatures (e.g. perfect).

                                          Pixel 6 Pro, Android 12, Windy 37.1.8 installed from Google Play store. Play is set to auto update.
                                          screen shot

                                          MarkNagyM 1 Reply Last reply Reply Quote 0
                                          • MarkNagyM
                                            MarkNagy @Matt Wilkie
                                            last edited by

                                            @Matt-Wilkie Hi. Does this issue persist if you increase the height of the widget?

                                            1 Reply Last reply Reply Quote 0
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