Widget problems

Marienka

Username_taken

Device: Sony XZ2 Compact
Android Version 9
Build 52.0.A.3.163
Kernel 4.9.112-perf+

For these two topics posted by Marienka above:

Widget hangs forever after device boot

"After almost every reboot, the Windy widget gets stuck at the loading animation. Preferences icon is unresponsive, too.

This is both a bug and a UI problem, because at some point the widget should realize it's failing, display the last downloaded weather information and show an icon that the current info can't be loaded."

Bad widget UI: "Failed to retrieve data"

This message should only be displayed temporary. Then the last downloaded weather information should be displayed along with some kind of small warning icon that current information is not available.

The way it's now, when you lose the connection, the entire widget becomes useless until you get a working connection again, even though it could display the old weather data that is probably still good enough.

The widget needs some kind of error icon instead of disabling it completely when it can't fetch new data.

MacRobert

Hi

Using Android 8.0.0: home page widget map.
Widget settings only control Location and Theme dark-light-transparent. Colourisation seems to be Radar .
Can map widget settings have a few additional selections for:

Map Display: i.e. Radar / Lightning (precip & lightning), Marine (waves), and Aviation (airport vfr/mvfr/ifr & surface visibility). Colourization linked to app settings...
Map Zoom View: i.e radius input 10, 25, 50, 100, etc around selected location.
.. with units & colourisation as selected in app.

Great app! Thanks.
MacRob

Marienka

https://community.windy.com/topic/8078/larger-widget-for-easier-reading-for-accessibility-users

PedroVenancio

Dear Windy dev team,

First of all, I would like to thank for this great app and service.

I've the latest Windy version installed on an Android 6.0.1, and I noticed that the forecasts showed in the widget, does not match any of the models forecasts. Please see the images attached, and look at the rain forecast.

So, what is the source model used in the widget?

Thank you very much!

Best regards,
Pedro

dubrock56

@Marienka
Hello i m french
i use windy on a Samsung cell and Android version 5.0.2.
The widgets "windy détails" and "windy radar" don t work properly. Only W "day forecast" is OK.
An error message occur and says : "Windy s'est arrêté " and no display of the widget on the screen.
Can you fix it ?
B regards

idefix37

@PedroVenancio
The widget uses the ECMWF model.

Username_taken

Some problems with the widget on Android 9.

(1)
Often the widget hangs after a reboot and the only way to fix it is to remove and re-add it to the screen. I think this happens when the network is not yet available, but I can't say for sure. Seems to happen 80% of the time.

wait until network is ready before getting weather data
if for some reason the network is not ready, allow the widget to recover from that

(2)
Then there's a UI problem with the "failed to retrieve data screen". If there is older data, this screen should disappear and the old weather data be displayed instead. There can still be a small warning icon that current data is not available, but the way it's now, the whole widget becomes useless when the internet connection is bad. That can be solved better. This is a notable problem, because otherwise the UI is very, very good. So:

cache old weather data
try to get new data
if successful, display new data
if not successful, display old data and warning icon

th3us3r

3 cases here:

Widget is blank after reboot. It need app to be open to be refreshed.
Widget gets blank after some time. It's loading after manual refresh.
Widget gets blank by itself or due to reboot but it's impossible to refresh it. Only helps when it's removed and placed back on screen.

Device Xiaomi Mi 9T Pro 64 GB
Android Version 10,
Xiaomi MIUI version 11.0.3
API Level 29
Security Patch Level 2019-10-01
Bootloader unknown
Build ID QKQI . 190825.002 test-keys
Java VM ART 2.1 .O
OpenGL ES 3.2
Kernel Architecture aarch64
Kernel Version 4.14.117-perf-g8035d1 a (VI 1.0.3.O.QFKEUXM)
Root Access No

LVGizzle

Widgets are still garbage. They fail to retrieve data and remain black. Must open the app to get information. Been like this for MONTHS. annoying.... please fix asap.
Android phone
Wifi and 4G internet available

jmaierv

@Marienka Hi there! I'm experiencing a minor problem with the Windy app. The app's typical dark red round shaped icon is not being displayed. As a result, a grey box in the desktop, and another blue square shaped icon on the apps menu are shown by default. I tried reinstalling the app, but that didn't solve the problem. I have a Sony Xperia Z5 with Android 7.1.1. Thanks!

Markgrosch

Any chance that the widget problems will be fixed some time soon? Those widget bugs and errors are being reported since 2016 by hundreds of users. It's so sad that you have such a good app but a completely buggy and useless widget. It fails to retrieve data, it fails to refresh, it stays black for hours and it crashes whenever I want to resize it (welcome to the year 2014+, phones can display 5x2 widgets by now, no more need for 4x2 widgets).

Nokia 6, Android 9

Petr B-nerd

I'm facing exactly the same issues. I have also 5x6 grid, Android 9 and widgets crash reliably after switching display orientation. Bit of a shame, but still great app!

johnpane

Please fix the widget update problems!

junkitt

@Marienka said in Widget problems:

https://community.windy.com/topic/7584/unable-to-load-windy-widget-ios-12

https://community.windy.com/topic/7612/widget-won-t-update

https://community.windy.com/topic/7615/widget-hangs-forever-after-device-boot

https://community.windy.com/topic/7616/bad-widget-ui-failed-to-retrieve-data

https://community.windy.com/topic/7621/widget-reported-temperature-forecast

https://community.windy.com/topic/8078/larger-widget-for-easier-reading-for-accessibility-users

Marienka
Marienka Apr 2, 2019, 10:38 AM

Hi Marienka,

I am also having widget problems, but I am on an iPhone 7+. I'm really frustrated because it seems that the widget only works for me for a day or two and then it loses its mind and goes back to not being able to find anything. I've gone through the list of things to do/try and none of the items are enabled and still the widget fails.

I was going to update my iOS so I completely removed Windy first. After I updated, I re-re-re-re-installed Windy, but it only worked for about a day and a half. This time, though, I went looking for some sort of log that might be helpful in diagnosing why this widget fails so often.

I have three "widget-.... log" files zipped up and ready to send you. Its really hard to love an app that you have to completely reinstall every three days. Since I know very little about programming for these mini-platforms, I'm going to need some help getting to the bottom of this, but I am willing to work at it. Now, all I need is a way to upload this zip file to you...

Thank you in advance for your willingness to help me.

The particulars of my environment: iPhonne 7+ with 256gb ram, about 200gb free. iOS 13.4.1. Let me know if I left something out that you need...

junkitt

I don't know how to upload the zipped file so, hopefully someone will enlighten me and you folks can stat looking at all the stuff that's being captured.

Thanks.

idefix37

@junkitt
Save a screenshot (size less than 1Mo) and click here above when you post your message.

Korina

@junkitt Hello, what location do you have set in settings, is it GPS, IP address or custom location from Favorites?

junkitt

@idefix37 These are not really "pretty pictures" per say... they are the system generated fine print text files generated when something crashes. Was going to send one page of text, but report is not on my phone. Will try from my mac when I get up.

junkitt

@Korina GPS. But I did try using specific weather stations with same result.