Not receiving email alerts

I have set up email alerts. However, I have not received a welcome alert or any alerts at all. I don't know what the problem is. Thank you.

Michal.Koldinsky

Have You checked your SPAM folder? Did the forecast match alert requirements?

Yes to both. Nothing in spam. All alert requirements met.

TomSlavkovsky

Send us the alert id, we will check.

5aebd7dc035c36711198fdd1

Are you having any luck with the alert ID I sent you?

Reijo

@tomslavkovsky

TomSlavkovsky

@Bowler @Reijo Sorry for waiting, I just checked your alert, which is not possible to fulfil. You selected to many options: swell, snow, wind, rain, temp. Check and adjust the values. The alert is in the database and it is checked every day.