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    App crashing consistently after updating iOS to version 12

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    • E
      eric603 last edited by

      Latest version of app.
      Can open app but crashes when selecting any spot to view wind.
      iPhone 6S device

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      • Marienka
        Marienka last edited by

        Hi @eric603 , are you still experiencing this problem? Can you please send us a screenshot?

        Best wishes
        ~ Marie

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        • csabatatar
          csabatatar Moderator Pilot last edited by

          @eric603 @Marienka
          I didn't experience it on IOS 12.
          It works fine and smooth for me on iPhone 7.

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          • E
            eric603 last edited by

            The issue is very consistent for me but if I delete and re-install the app I can access the wind map until I kill the app and re-open. After that the crash returns. Here is a video capture of the issue:

            https://drive.google.com/file/d/1xbORGi-QjeztOMimKnK2lm9sUm0g-93B/view?usp=sharing

            iPhone 6S, iOS 12. Let me know if you need info about settings.

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            • Marienka
              Marienka last edited by Marienka

              OK so now we know, this wasn't even our Windy: https://community.windy.com/topic/6766/unable-to-sign-in-within-app

              Thanks for the video @eric603 , this is one of the reasons why we always ask for screenshots. :) Would you mind keeping the link here as a deterrent example for other misled customers? Thank you!

              Best wishes
              ~ Marie

              1 Reply Last reply Reply Quote 1
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