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    Lightning click sound does not always work

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    • dt5057
      dt5057 last edited by

      Sometimes the sound (clicking) of lightning strikes works, other times nothing. Is there a fix for this?
      Is there a way to keep it on?... the sound slider switch is always ON but still nothing happens.

      Kez77 1 Reply Last reply Reply Quote 1
      • Kez77
        Kez77 @dt5057 | Premium last edited by

        @dt5057
        Did you ever get an answer to this?
        I have been having the same trouble just recently, and cannot find a way to fix the issue.

        200series 1 Reply Last reply Reply Quote 0
        • 200series
          200series @Kez77 | Premium last edited by

          @Kez77 its got me too. The clicking use to work

          1 Reply Last reply Reply Quote 0
          • Korina
            Korina Administrator last edited by Korina

            @dt5057 @Kez77 @200series
            Hello, there should be no problem with the sound.

            Does it happen on a browser or in the app? If so, what kind of browser do you use?

            Please also remember you need to have the sound icon turned on (in case of the app) -

            
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4f010c4a-5265-46b7-a54f-d7d8488972f0-image.png

            Korina

            Kez77 1 Reply Last reply Reply Quote 0
            • Kez77
              Kez77 @Korina | Premium last edited by

              @korina
              It’s in the iOS app, and it is still a problem.
              My phone is vibrating with each strike but still no click. I have (obviously) quit the app, many times, and I have continued to update it as updates have become available. The volume is turned up as loud as possible, and the phone (iphone 11) is not on silent or “do not disturb”.

              Korina 1 Reply Last reply Reply Quote 0
              • Korina
                Korina Administrator @Kez77 last edited by

                @kez77 Hello, what is your iOS version please?

                Korina

                M 1 Reply Last reply Reply Quote 0
                • M
                  Monkeystuff @Korina last edited by

                  @korina said in Lightning click sound does not always work:

                  @kez77 Hello, what is your iOS version please?

                  I too now have noticed the clicking has stopped. Have uninstalled and reinstalled, checked speaker icon is activated and adjusted volume ... still no clicks?!

                  Korina 1 Reply Last reply Reply Quote 0
                  • Korina
                    Korina Administrator @Monkeystuff last edited by

                    @monkeystuff What is your iOS version?

                    Korina

                    W 1 Reply Last reply Reply Quote 0
                    • W
                      Windy2 1 @Korina | Premium last edited by

                      @korina I’m having the same issue. iOS app, 15.5, iPhone 11. Not vibrating or clicking.

                      Korina 1 Reply Last reply Reply Quote 0
                      • Korina
                        Korina Administrator @Windy2 1 last edited by

                        @windy2-1 Hello, vibrations and sounds are currently not available in the app. We will add them back with the upcoming version in a few weeks.

                        Korina

                        1 Reply Last reply Reply Quote 2
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