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    "api4/auth" 404 (Not Found) from Russia

    Windy API v4
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    • Marienka
      Marienka last edited by

      Hi @k_shino , we're sorry about that. Can you please check it now and let us know if it is working? Thank you.

      Best wishes
      ~ Marie

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      • A
        andreyzagoruy @Marienka last edited by

        @marienka auth is not working for me too despite the fact that i'm not from Russia. api4.windy.com is in constant redirect for me too most of the time. I wonder if it's because of you moving to new API version and kinda hope that issues are going to be solved soon

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        • K
          k_shino last edited by

          This post is deleted!
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          • K
            k_shino last edited by

            @Marienka Hello, Our user in Russia tested again.
            His all browser (Chrome, Firefox, IE, etc) could not display the windy map by API4.
            And the console error of his browser is displayed.
            ReferenceError: windyInit is not defined
            I think "api4/auth" is no problem, but he can not connect "assets/libBoot.js".
            And there are still some user in Russia they can not display the windy map by API4.

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            • K
              k_shino last edited by

              @Marienka They lives in Ukraine too.
              They have blocked Yandex services.

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              • Marienka
                Marienka last edited by

                Hi @k_shino, thanks for the info. Can you please send me your IP address? You can do so via chat, if you prefer.

                Best wishes
                ~ Marie

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                • K
                  k_shino last edited by

                  @Marienka My IP address does not relate this problem.
                  Because I don't live in Russia or Ukraine.
                  I received this problem from the user of our service who live in Russia or Ukraine.

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                  • Marienka
                    Marienka last edited by

                    @k_shino OK, are you able to detect (or ask them about) their IP addresses?

                    Best wishes
                    ~ Marie

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                    • K
                      k_shino last edited by

                      @Marienka I will ask him who live in Ukraine.
                      But I don't want to write his IP address on this board.
                      So, can you tell me your e-mail address?

                      Marienka 1 Reply Last reply Reply Quote 0
                      • Marienka
                        Marienka @k_shino last edited by

                        @k_shino Of course, thank you. It is: marie.krystynova@windy.com

                        Best wishes
                        ~ Marie

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                        • K
                          k_shino last edited by

                          @Marienka I sent the IP addresses to your email.
                          Please check it.

                          Marienka 1 Reply Last reply Reply Quote 1
                          • Marienka
                            Marienka @k_shino last edited by

                            @k_shino Thank you, email received and re-sent to our Infrastructure Administrator. We will investigate what can be done on our part and then we'll let you know.

                            Best wishes
                            ~ Marie

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