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    Unsolved Alldocube x compatibility

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    • ushwaia1U
      ushwaia1 | Premium
      last edited by ushwaia1

      Hi, we are a group of storm chasers from Calcutta, India. We use windy in our fones as well as our tablets fitted to our cars. We have just added the alldocube x to our inventory. We found out during windy installation that the tablet running Android Oreo is incompatible with the current version of windy. Any chance of windy getting updated soon ? Thanks. DEBARSHI.

      1 Reply Last reply Reply Quote 0
      • MarienkaM
        Marienka
        last edited by

        Hi @ushwaia1 , thanks for your message, we're really happy that Windy finds good use also in India. :)

        We were just checking our Huawei tablet Android version 8.0.0 and we can confirm that Windy is not working well on it, just impossible to display any overlay. Are you experiencing the same issue and/or anything else? Thank you for letting us know.

        Best wishes
        ~ Marie

        ushwaia1U 1 Reply Last reply Reply Quote 0
        • MarienkaM
          Marienka
          last edited by

          @ushwaia1 Alternatively, could you please try using a web browser on the same device and see if it's working better?

          Best wishes
          ~ Marie

          ushwaia1U 1 Reply Last reply Reply Quote 0
          • ushwaia1U
            ushwaia1 @Marienka | Premium
            last edited by

            @Marienka Dear Marienka , the app is not even installing on the tablet. It says "This app is incompatible in your device" , the download button is not even activated in play store.

            MarienkaM 1 Reply Last reply Reply Quote 0
            • ushwaia1U
              ushwaia1 @Marienka | Premium
              last edited by

              @Marienka , yes i am using my Tablet chrome browser as an alternative

              MarienkaM 1 Reply Last reply Reply Quote 1
              • MarienkaM
                Marienka @ushwaia1
                last edited by

                @ushwaia1 Hello and thanks for your reply. I have reported this issue to our team and we will investigate it. What exactly is your device? And could you please send us a screenshot of the unable-download message? Thank you.

                Best wishes
                ~ Marie

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                • MarienkaM
                  Marienka @ushwaia1
                  last edited by

                  @ushwaia1 Happy to know it is working at least via browser, I thought it would. :)

                  Best wishes
                  ~ Marie

                  1 Reply Last reply Reply Quote 0
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