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    No Data

    Scheduled Pinned Locked Moved Fixed BUGs
    on mondayradar
    31 Posts 14 Posters 26.2k Views 6 Watching
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    • MarienkaM Offline
      Marienka
      last edited by

      Hi @Mconniff , please could you be more specific? What weather layer? What device, OS, etc.? Any screenshot? Thank you!

      Best wishes
      ~ Marie

      1 Reply Last reply Reply Quote 0
      • MarienkaM Offline
        Marienka
        last edited by Marienka

        @Mconniff I see, you mean Radar...

        The "no data" hatched area means that for a particular time (indicated by the time-slider) there was no data provided by the radar. Which means, our connection to them is OK, but they were not sending/transmitting any data for that particular time period.

        As you can see on the screenshot, each radar works on its own, so the situation may be different even within one country:

        Screenshot 2019-03-15 at 09.41.18.png

        Best wishes
        ~ Marie

        MconniffM 1 Reply Last reply Reply Quote 1
        • P Offline
          pobrien
          last edited by

          It looks like the majority of the USA has been "no data" for about 1-2 days now. Any update why?

          https://www.windy.com/-Radar-lightning-radar?radar,40.830,-93.384,5

          1121a600-988e-4a57-892a-50c962a9fe47-image.png

          1 Reply Last reply Reply Quote 1
          • MarienkaM Offline
            Marienka
            last edited by

            This is what I see right now:

            Screenshot 2019-03-21 at 21.03.01.png

            Screenshot 2019-03-21 at 21.04.14.png

            Screenshot 2019-03-21 at 21.04.23.png

            Best wishes
            ~ Marie

            1 Reply Last reply Reply Quote 0
            • MarienkaM Offline
              Marienka
              last edited by

              However, this is weird:

              Screenshot 2019-03-21 at 21.14.02.png

              Screenshot 2019-03-21 at 21.14.30.png

              The only difference is zoom: from 5 to 6.

              We will investigate it.

              Best wishes
              ~ Marie

              1 Reply Last reply Reply Quote 2
              • P Offline
                pobrien
                last edited by

                Things seem much better now. In future is there a better way to call attention to the "no data" where it's obviously a problem (and not a "blip")?

                MarienkaM 1 Reply Last reply Reply Quote 0
                • MarienkaM Offline
                  Marienka @pobrien
                  last edited by Marienka

                  @drsprite I think you did just great, thank you! :)

                  It's always important to name the problem, describe the situation including info about the device, OS, weather layer etc., and ideally add a screenshot.

                  Best wishes
                  ~ Marie

                  1 Reply Last reply Reply Quote 1
                  • G Offline
                    Giovanni6
                    last edited by

                    Hi, I would like to point out that the Italy radar does not work because the Italian civil protection has changed the address of the link relative to the radar page. This is the new link:
                    http://www.protezionecivile.gov.it/attivita-rischi/meteo-idro/attivita/previsione-prevenzione/centro-funzionale-centrale-rischio-meteo-idrogeologico/monitoraggio-sorveglianza/mappa-radar

                    MarienkaM 1 Reply Last reply Reply Quote 3
                    • MarienkaM Offline
                      Marienka @Giovanni6
                      last edited by

                      Hi @Giovanni6 , I've already replied to your email, the Radar in Italy is working now. :)

                      Best wishes
                      ~ Marie

                      1 Reply Last reply Reply Quote 0
                      • P Offline
                        pobrien
                        last edited by

                        @Marienka Great, thanks! Looks like majority of the USA is down again. Last few hours or so.

                        https://www.windy.com/-Radar-lightning-radar?radar,40.830,-93.384,5

                        cf5eaea0-13a5-4a2a-8e8a-a31c45cbd522-image.png

                        1 Reply Last reply Reply Quote 1
                        • foehnArtF Offline
                          foehnArt
                          last edited by

                          KMUX radar in Santa Clara county (SF Bay Area, California) is fully operational but the Windy app has been showing no data on and off all week. Be nice to know Windy is aware of the problem. Haven't read the entire thread yet so perhaps they are already aware.

                          1 Reply Last reply Reply Quote 0
                          • MconniffM Offline
                            Mconniff @Marienka | Premium
                            last edited by

                            @Marienka Thank-you very much for getting back with my post I wasn't sure anyone would reply so quickly. I understand that the program can only show what it is being fed, so if a radar is down or an area isn't updated then... I get it now, I had to do a little more research. However, what got me was the entire country had no data, not just one area or radar.

                            So I was trying to understand whether the issue was on the ground or with 'Windy' itself.

                            Michael Conniff
                            Earth - I am always traveling.

                            MarienkaM 1 Reply Last reply Reply Quote 0
                            • MarienkaM Offline
                              Marienka @Mconniff
                              last edited by Marienka

                              Hi @Mconniff , you're welcome. In fact, as it turned out, the cause of this problem was a mix of both (on the ground and with Windy itself). Our team is continuously monitoring this issue and some fixes have already been made. If any further problem occurs, please let us know here in this public forum. Thank you!

                              Best wishes
                              ~ Marie

                              1 Reply Last reply Reply Quote 0
                              • alext2A Offline
                                alext2 @Mconniff | Premium
                                last edited by

                                @Mconniff do you confirm still no data for radar non italy?

                                1 Reply Last reply Reply Quote 0
                                • H Offline
                                  Hilbren | Premium
                                  last edited by

                                  @Marienka said in No Data:

                                  ome fixes have already been made. If any further problem occurs, please

                                  In the netherlands the same problem occurs in the nord holland region. It seems there is no data available of some days now. But if you look at the Dutch local radar site https://www.buienradar.nl/nederland/neerslag/buienradar/actueel the data is measured and available..

                                  1 Reply Last reply Reply Quote 2
                                  • E Offline
                                    emilevm | Premium
                                    last edited by

                                    Hi @Marienka, the North West part of Holland doesn't have weather radar data for a long time now, while other weather radar station do have data here. It is an important part of the Netherlands and includes Amsterdam and surroundings. Can you have a look why this data is missing? It use to work perfect in the whole country. Thx.

                                    1 Reply Last reply Reply Quote 1
                                    • Matti81M Offline
                                      Matti81 | Premium
                                      last edited by

                                      Hi.
                                      I know, the topic is quite old, but I need to report this becaus it's exactly the area i'm interested the most.
                                      As you can see on the screenshot there is a small "no data" area in my region in italy (weather radar).
                                      It's not just a particular time period, it's always the same small area, regardless whether on Android App or desktop browser.
                                      screenshot.png

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                                      • Matti81M Offline
                                        Matti81 | Premium
                                        last edited by

                                        another screenshot
                                        Screenshot 2021-06-29 073232.jpg

                                        idefix37I 1 Reply Last reply Reply Quote 0
                                        • vsinceacV Offline
                                          vsinceac | Premium
                                          last edited by

                                          Radar data available right now on the same area:
                                          7f978a5b-d98c-4753-b126-fa4da05466d3-image.png

                                          ¯\_(ツ)_/¯

                                          1 Reply Last reply Reply Quote 0
                                          • idefix37I Offline
                                            idefix37 Sailor Moderator @Matti81
                                            last edited by

                                            @matti81
                                            I do confirm that this area shows no data right now

                                            38CC9EC9-BF7D-40E2-9371-E88B72DCC7C5.jpeg

                                            1 Reply Last reply Reply Quote 0
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