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    No Data

    Fixed BUGs
    on monday radar
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    • Marienka
      Marienka last edited by

      This is what I see right now:

      Screenshot 2019-03-21 at 21.03.01.png

      Screenshot 2019-03-21 at 21.04.14.png

      Screenshot 2019-03-21 at 21.04.23.png

      Best wishes
      ~ Marie

      1 Reply Last reply Reply Quote 0
      • Marienka
        Marienka last edited by

        However, this is weird:

        Screenshot 2019-03-21 at 21.14.02.png

        Screenshot 2019-03-21 at 21.14.30.png

        The only difference is zoom: from 5 to 6.

        We will investigate it.

        Best wishes
        ~ Marie

        1 Reply Last reply Reply Quote 2
        • P
          pobrien last edited by

          Things seem much better now. In future is there a better way to call attention to the "no data" where it's obviously a problem (and not a "blip")?

          Marienka 1 Reply Last reply Reply Quote 0
          • Marienka
            Marienka @pobrien last edited by Marienka

            @drsprite I think you did just great, thank you! :)

            It's always important to name the problem, describe the situation including info about the device, OS, weather layer etc., and ideally add a screenshot.

            Best wishes
            ~ Marie

            1 Reply Last reply Reply Quote 1
            • G
              Giovanni6 last edited by

              Hi, I would like to point out that the Italy radar does not work because the Italian civil protection has changed the address of the link relative to the radar page. This is the new link:
              http://www.protezionecivile.gov.it/attivita-rischi/meteo-idro/attivita/previsione-prevenzione/centro-funzionale-centrale-rischio-meteo-idrogeologico/monitoraggio-sorveglianza/mappa-radar

              Marienka 1 Reply Last reply Reply Quote 3
              • Marienka
                Marienka @Giovanni6 last edited by

                Hi @Giovanni6 , I've already replied to your email, the Radar in Italy is working now. :)

                Best wishes
                ~ Marie

                1 Reply Last reply Reply Quote 0
                • P
                  pobrien last edited by

                  @Marienka Great, thanks! Looks like majority of the USA is down again. Last few hours or so.

                  https://www.windy.com/-Radar-lightning-radar?radar,40.830,-93.384,5

                  cf5eaea0-13a5-4a2a-8e8a-a31c45cbd522-image.png

                  1 Reply Last reply Reply Quote 1
                  • foehnArt
                    foehnArt | Premium last edited by

                    KMUX radar in Santa Clara county (SF Bay Area, California) is fully operational but the Windy app has been showing no data on and off all week. Be nice to know Windy is aware of the problem. Haven't read the entire thread yet so perhaps they are already aware.

                    1 Reply Last reply Reply Quote 0
                    • Mconniff
                      Mconniff @Marienka | Premium last edited by

                      @Marienka Thank-you very much for getting back with my post I wasn't sure anyone would reply so quickly. I understand that the program can only show what it is being fed, so if a radar is down or an area isn't updated then... I get it now, I had to do a little more research. However, what got me was the entire country had no data, not just one area or radar.

                      So I was trying to understand whether the issue was on the ground or with 'Windy' itself.

                      Michael Conniff
                      Earth - I am always traveling.

                      Marienka 1 Reply Last reply Reply Quote 0
                      • Marienka
                        Marienka @Mconniff last edited by Marienka

                        Hi @Mconniff , you're welcome. In fact, as it turned out, the cause of this problem was a mix of both (on the ground and with Windy itself). Our team is continuously monitoring this issue and some fixes have already been made. If any further problem occurs, please let us know here in this public forum. Thank you!

                        Best wishes
                        ~ Marie

                        1 Reply Last reply Reply Quote 0
                        • alext2
                          alext2 @Mconniff | Premium last edited by

                          @Mconniff do you confirm still no data for radar non italy?

                          1 Reply Last reply Reply Quote 0
                          • H
                            Hilbren | Premium last edited by

                            @Marienka said in No Data:

                            ome fixes have already been made. If any further problem occurs, please

                            In the netherlands the same problem occurs in the nord holland region. It seems there is no data available of some days now. But if you look at the Dutch local radar site https://www.buienradar.nl/nederland/neerslag/buienradar/actueel the data is measured and available..

                            1 Reply Last reply Reply Quote 2
                            • E
                              emilevm last edited by

                              Hi @Marienka, the North West part of Holland doesn't have weather radar data for a long time now, while other weather radar station do have data here. It is an important part of the Netherlands and includes Amsterdam and surroundings. Can you have a look why this data is missing? It use to work perfect in the whole country. Thx.

                              1 Reply Last reply Reply Quote 1
                              • Matti81
                                Matti81 | Premium last edited by

                                Hi.
                                I know, the topic is quite old, but I need to report this becaus it's exactly the area i'm interested the most.
                                As you can see on the screenshot there is a small "no data" area in my region in italy (weather radar).
                                It's not just a particular time period, it's always the same small area, regardless whether on Android App or desktop browser.
                                screenshot.png

                                1 Reply Last reply Reply Quote 0
                                • Matti81
                                  Matti81 | Premium last edited by

                                  another screenshot
                                  Screenshot 2021-06-29 073232.jpg

                                  idefix37 1 Reply Last reply Reply Quote 0
                                  • vsinceac
                                    vsinceac last edited by

                                    Radar data available right now on the same area:
                                    7f978a5b-d98c-4753-b126-fa4da05466d3-image.png

                                    ¯\_(ツ)_/¯

                                    1 Reply Last reply Reply Quote 0
                                    • idefix37
                                      idefix37 Sailor Moderator @Matti81 last edited by

                                      @matti81
                                      I do confirm that this area shows no data right now

                                      38CC9EC9-BF7D-40E2-9371-E88B72DCC7C5.jpeg

                                      1 Reply Last reply Reply Quote 0
                                      • vsinceac
                                        vsinceac last edited by vsinceac

                                        While playing an animation, one can see that for some timestamps data is there, for other timestamps "No data" is displayed.

                                        ¯\_(ツ)_/¯

                                        Korina Matti81 3 Replies Last reply Reply Quote 0
                                        • Korina
                                          Korina Administrator @vsinceac last edited by

                                          @vsinceac @idefix37 @Matti81 Hi, thank you for report, we will investigate it.

                                          Korina

                                          Matti81 1 Reply Last reply Reply Quote 0
                                          • Matti81
                                            Matti81 @vsinceac | Premium last edited by

                                            @vsinceac
                                            I tried different timestamps, flashes are there but no rain...
                                            Screenshot 2021-06-30 152517.jpg

                                            1 Reply Last reply Reply Quote 0
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