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    No Data

    Fixed BUGs
    on monday radar
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    • MconniffM
      Mconniff | Premium
      last edited by Marienka

      How come Italy has no data?

      Michael Conniff
      Earth - I am always traveling.

      alext2A 1 Reply Last reply Reply Quote 0
      • MarienkaM
        Marienka
        last edited by

        Hi @Mconniff , please could you be more specific? What weather layer? What device, OS, etc.? Any screenshot? Thank you!

        Best wishes
        ~ Marie

        1 Reply Last reply Reply Quote 0
        • MarienkaM
          Marienka
          last edited by Marienka

          @Mconniff I see, you mean Radar...

          The "no data" hatched area means that for a particular time (indicated by the time-slider) there was no data provided by the radar. Which means, our connection to them is OK, but they were not sending/transmitting any data for that particular time period.

          As you can see on the screenshot, each radar works on its own, so the situation may be different even within one country:

          Screenshot 2019-03-15 at 09.41.18.png

          Best wishes
          ~ Marie

          MconniffM 1 Reply Last reply Reply Quote 1
          • P
            pobrien
            last edited by

            It looks like the majority of the USA has been "no data" for about 1-2 days now. Any update why?

            https://www.windy.com/-Radar-lightning-radar?radar,40.830,-93.384,5

            1121a600-988e-4a57-892a-50c962a9fe47-image.png

            1 Reply Last reply Reply Quote 1
            • MarienkaM
              Marienka
              last edited by

              This is what I see right now:

              Screenshot 2019-03-21 at 21.03.01.png

              Screenshot 2019-03-21 at 21.04.14.png

              Screenshot 2019-03-21 at 21.04.23.png

              Best wishes
              ~ Marie

              1 Reply Last reply Reply Quote 0
              • MarienkaM
                Marienka
                last edited by

                However, this is weird:

                Screenshot 2019-03-21 at 21.14.02.png

                Screenshot 2019-03-21 at 21.14.30.png

                The only difference is zoom: from 5 to 6.

                We will investigate it.

                Best wishes
                ~ Marie

                1 Reply Last reply Reply Quote 2
                • P
                  pobrien
                  last edited by

                  Things seem much better now. In future is there a better way to call attention to the "no data" where it's obviously a problem (and not a "blip")?

                  MarienkaM 1 Reply Last reply Reply Quote 0
                  • MarienkaM
                    Marienka @pobrien
                    last edited by Marienka

                    @drsprite I think you did just great, thank you! :)

                    It's always important to name the problem, describe the situation including info about the device, OS, weather layer etc., and ideally add a screenshot.

                    Best wishes
                    ~ Marie

                    1 Reply Last reply Reply Quote 1
                    • G
                      Giovanni6
                      last edited by

                      Hi, I would like to point out that the Italy radar does not work because the Italian civil protection has changed the address of the link relative to the radar page. This is the new link:
                      http://www.protezionecivile.gov.it/attivita-rischi/meteo-idro/attivita/previsione-prevenzione/centro-funzionale-centrale-rischio-meteo-idrogeologico/monitoraggio-sorveglianza/mappa-radar

                      MarienkaM 1 Reply Last reply Reply Quote 3
                      • MarienkaM
                        Marienka @Giovanni6
                        last edited by

                        Hi @Giovanni6 , I've already replied to your email, the Radar in Italy is working now. :)

                        Best wishes
                        ~ Marie

                        1 Reply Last reply Reply Quote 0
                        • P
                          pobrien
                          last edited by

                          @Marienka Great, thanks! Looks like majority of the USA is down again. Last few hours or so.

                          https://www.windy.com/-Radar-lightning-radar?radar,40.830,-93.384,5

                          cf5eaea0-13a5-4a2a-8e8a-a31c45cbd522-image.png

                          1 Reply Last reply Reply Quote 1
                          • foehnArtF
                            foehnArt
                            last edited by

                            KMUX radar in Santa Clara county (SF Bay Area, California) is fully operational but the Windy app has been showing no data on and off all week. Be nice to know Windy is aware of the problem. Haven't read the entire thread yet so perhaps they are already aware.

                            1 Reply Last reply Reply Quote 0
                            • MconniffM
                              Mconniff @Marienka | Premium
                              last edited by

                              @Marienka Thank-you very much for getting back with my post I wasn't sure anyone would reply so quickly. I understand that the program can only show what it is being fed, so if a radar is down or an area isn't updated then... I get it now, I had to do a little more research. However, what got me was the entire country had no data, not just one area or radar.

                              So I was trying to understand whether the issue was on the ground or with 'Windy' itself.

                              Michael Conniff
                              Earth - I am always traveling.

                              MarienkaM 1 Reply Last reply Reply Quote 0
                              • MarienkaM
                                Marienka @Mconniff
                                last edited by Marienka

                                Hi @Mconniff , you're welcome. In fact, as it turned out, the cause of this problem was a mix of both (on the ground and with Windy itself). Our team is continuously monitoring this issue and some fixes have already been made. If any further problem occurs, please let us know here in this public forum. Thank you!

                                Best wishes
                                ~ Marie

                                1 Reply Last reply Reply Quote 0
                                • alext2A
                                  alext2 @Mconniff | Premium
                                  last edited by

                                  @Mconniff do you confirm still no data for radar non italy?

                                  1 Reply Last reply Reply Quote 0
                                  • H
                                    Hilbren | Premium
                                    last edited by

                                    @Marienka said in No Data:

                                    ome fixes have already been made. If any further problem occurs, please

                                    In the netherlands the same problem occurs in the nord holland region. It seems there is no data available of some days now. But if you look at the Dutch local radar site https://www.buienradar.nl/nederland/neerslag/buienradar/actueel the data is measured and available..

                                    1 Reply Last reply Reply Quote 2
                                    • E
                                      emilevm | Premium
                                      last edited by

                                      Hi @Marienka, the North West part of Holland doesn't have weather radar data for a long time now, while other weather radar station do have data here. It is an important part of the Netherlands and includes Amsterdam and surroundings. Can you have a look why this data is missing? It use to work perfect in the whole country. Thx.

                                      1 Reply Last reply Reply Quote 1
                                      • Matti81M
                                        Matti81 | Premium
                                        last edited by

                                        Hi.
                                        I know, the topic is quite old, but I need to report this becaus it's exactly the area i'm interested the most.
                                        As you can see on the screenshot there is a small "no data" area in my region in italy (weather radar).
                                        It's not just a particular time period, it's always the same small area, regardless whether on Android App or desktop browser.
                                        screenshot.png

                                        1 Reply Last reply Reply Quote 0
                                        • Matti81M
                                          Matti81 | Premium
                                          last edited by

                                          another screenshot
                                          Screenshot 2021-06-29 073232.jpg

                                          idefix37I 1 Reply Last reply Reply Quote 0
                                          • vsinceacV
                                            vsinceac | Premium
                                            last edited by

                                            Radar data available right now on the same area:
                                            7f978a5b-d98c-4753-b126-fa4da05466d3-image.png

                                            ¯\_(ツ)_/¯

                                            1 Reply Last reply Reply Quote 0
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