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    No Data

    Scheduled Pinned Locked Moved Fixed BUGs
    on mondayradar
    31 Posts 14 Posters 23.5k Views 6 Watching
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    • foehnArtF Offline
      foehnArt
      last edited by

      KMUX radar in Santa Clara county (SF Bay Area, California) is fully operational but the Windy app has been showing no data on and off all week. Be nice to know Windy is aware of the problem. Haven't read the entire thread yet so perhaps they are already aware.

      1 Reply Last reply Reply Quote 0
      • MconniffM Offline
        Mconniff @Marienka | Premium
        last edited by

        @Marienka Thank-you very much for getting back with my post I wasn't sure anyone would reply so quickly. I understand that the program can only show what it is being fed, so if a radar is down or an area isn't updated then... I get it now, I had to do a little more research. However, what got me was the entire country had no data, not just one area or radar.

        So I was trying to understand whether the issue was on the ground or with 'Windy' itself.

        Michael Conniff
        Earth - I am always traveling.

        MarienkaM 1 Reply Last reply Reply Quote 0
        • MarienkaM Offline
          Marienka @Mconniff
          last edited by Marienka

          Hi @Mconniff , you're welcome. In fact, as it turned out, the cause of this problem was a mix of both (on the ground and with Windy itself). Our team is continuously monitoring this issue and some fixes have already been made. If any further problem occurs, please let us know here in this public forum. Thank you!

          Best wishes
          ~ Marie

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          • alext2A Offline
            alext2 @Mconniff | Premium
            last edited by

            @Mconniff do you confirm still no data for radar non italy?

            1 Reply Last reply Reply Quote 0
            • H Offline
              Hilbren | Premium
              last edited by

              @Marienka said in No Data:

              ome fixes have already been made. If any further problem occurs, please

              In the netherlands the same problem occurs in the nord holland region. It seems there is no data available of some days now. But if you look at the Dutch local radar site https://www.buienradar.nl/nederland/neerslag/buienradar/actueel the data is measured and available..

              1 Reply Last reply Reply Quote 2
              • E Offline
                emilevm | Premium
                last edited by

                Hi @Marienka, the North West part of Holland doesn't have weather radar data for a long time now, while other weather radar station do have data here. It is an important part of the Netherlands and includes Amsterdam and surroundings. Can you have a look why this data is missing? It use to work perfect in the whole country. Thx.

                1 Reply Last reply Reply Quote 1
                • Matti81M Offline
                  Matti81 | Premium
                  last edited by

                  Hi.
                  I know, the topic is quite old, but I need to report this becaus it's exactly the area i'm interested the most.
                  As you can see on the screenshot there is a small "no data" area in my region in italy (weather radar).
                  It's not just a particular time period, it's always the same small area, regardless whether on Android App or desktop browser.
                  screenshot.png

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                  • Matti81M Offline
                    Matti81 | Premium
                    last edited by

                    another screenshot
                    Screenshot 2021-06-29 073232.jpg

                    idefix37I 1 Reply Last reply Reply Quote 0
                    • vsinceacV Offline
                      vsinceac | Premium
                      last edited by

                      Radar data available right now on the same area:
                      7f978a5b-d98c-4753-b126-fa4da05466d3-image.png

                      ¯\_(ツ)_/¯

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                      • idefix37I Offline
                        idefix37 Sailor Moderator @Matti81
                        last edited by

                        @matti81
                        I do confirm that this area shows no data right now

                        38CC9EC9-BF7D-40E2-9371-E88B72DCC7C5.jpeg

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                        • vsinceacV Offline
                          vsinceac | Premium
                          last edited by vsinceac

                          While playing an animation, one can see that for some timestamps data is there, for other timestamps "No data" is displayed.

                          ¯\_(ツ)_/¯

                          KorinaK Matti81M 3 Replies Last reply Reply Quote 0
                          • KorinaK Offline
                            Korina @vsinceac
                            last edited by

                            @vsinceac @idefix37 @Matti81 Hi, thank you for report, we will investigate it.

                            Korina

                            Matti81M 1 Reply Last reply Reply Quote 0
                            • Matti81M Offline
                              Matti81 @vsinceac | Premium
                              last edited by

                              @vsinceac
                              I tried different timestamps, flashes are there but no rain...
                              Screenshot 2021-06-30 152517.jpg

                              1 Reply Last reply Reply Quote 0
                              • Matti81M Offline
                                Matti81 @vsinceac | Premium
                                last edited by

                                @vsinceac Hi, thank you!

                                1 Reply Last reply Reply Quote 0
                                • W Offline
                                  weissguy11 | Premium
                                  last edited by

                                  Hi showing no data currently in Se Asia. Any idea why? Thanks!

                                  KorinaK 1 Reply Last reply Reply Quote 0
                                  • KorinaK Offline
                                    Korina @weissguy11
                                    last edited by

                                    @weissguy11 Hello, where exactly do you see no data?

                                    Korina

                                    1 Reply Last reply Reply Quote 0
                                    • A Offline
                                      andresmorago
                                      last edited by andresmorago

                                      Hi.
                                      I would like to also report “no data” on multiple areas in South America, specially In Colombia. this started to occur a couple weeks ago.

                                      alt text

                                      image

                                      KorinaK 1 Reply Last reply Reply Quote 0
                                      • KorinaK Offline
                                        Korina @andresmorago
                                        last edited by

                                        @andresmorago Hello, this is likely issue on the provider side. Once we have radar data again, we will display them.

                                        Korina

                                        1 Reply Last reply Reply Quote 1
                                        • Matti81M Offline
                                          Matti81 @Korina | Premium
                                          last edited by

                                          @korina said in No Data:

                                          @vsinceac @idefix37 @Matti81 Hi, thank you for report, we will investigate it.

                                          Any news about this?

                                          KorinaK 1 Reply Last reply Reply Quote 0
                                          • KorinaK Offline
                                            Korina @Matti81
                                            last edited by

                                            @matti81 Hello, we are currently not able to show a different radar than the current one.

                                            Korina

                                            1 Reply Last reply Reply Quote 0
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