UNSOLVED Donation option doesn't work for me

  • Hi.
    I wanted to donate you, but it doesn't work for me.
    How to reproduce:

    Kazan, Russia.

  • Hi @ArtUrlWWW , thanks for your report, we will investigate it.

    EDIT: It seems to be working for me here in the Czech Republic.

  • OK... Still doesn't work - infinite prgress bar. May HAR log file from Google Developer Console help to solve the problem? If yes, I can share it with you.

  • @ArtUrlWWW Can you please share a screenshot of the situation? You can just post it here, thank you!

    At the moment I am not able to answer your question and many guys from our team are on vacation right now. However, if you send any details via info[at]windy.com we will answer as soon as we know the cause of this problem.

  • I see an error in Error console ```
    "runningMs": 10844,
    "type": "user",
    "module": "Unable to recieve/render donation prods from Fastpring",
    "msg": 0,
    "line": null,
    "col": null,
    "url": "https://www.windy.com/donate?56.080,49.870,5,p:off",
    "script": null,
    "ver": "18.6.0",
    "target": "index",
    "latestBcast": "bcast: rqstOpen donate (1955ms. ago)
    bcast: pluginOpened donate (1796ms. ago)
    bcast: pluginClosed patch (1453ms. ago)
    bcast: pluginClosed lhpane (1453ms. ago)
    bcast: noConnection http (2ms. ago)
    "sessionName": "ru-ArtUrlWWW",
    "sessionCounter": 33,
    "lang": "en",
    "retina": false,
    "size": "2560x1440",
    "glParticles": false,
    "platform": "desktop",
    "errorID": ""

    About this version
    Target: index.html
    Version: 18.6.0
    Built: 2019-03-11, 09:16
    Your browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.75 Safari/537.36
    WebGL particles: not

  • | Premium

    @ArtUrlWWW I have connected to Windy using VPN and everything works in Firefox. Could you please try a different browser? What operation system do you use?

  • I use Google Chrome at stable channel with the latest update on Windows 10. AdBlock is disabled for windy.com .
    Also tested with InternetExplorer - same bug, it doesn't show.

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