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    Alert active but no mail

    Scheduled Pinned Locked Moved Bug Reports
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    • S Offline
      Sisyfos67 | Premium
      last edited by

      I have activated an alert, that works fine, the blue bell and red highlighted time is shown. But no mail and the Error console shows this.
      Error no: 1
      {
      "runningMs": 324356,
      "type": "user",
      "module": "favsLine",
      "msg": "Error rendering item: Cannot read property 'clientWidth' of null",
      "url": "https://www.windy.com/-Favorites/favs?capAlerts,59.828,15.018,7,i:pressure",
      "ver": "19.10.0",
      "target": "index",
      "stack": "TypeError: Cannot read property 'clientWidth' of null
      at Object.renderFragment (https://www.windy.com/v/19.10.0.ind.4c99/index.js:113:1883)
      at w (https://www.windy.com/v/19.10.0.ind.4c99/plugins/favs.js:2:4898)
      at Object.h (https://www.windy.com/v/19.10.0.ind.4c99/plugins/favs.js:2:3974)",
      "latestBcast": "bcast: pluginOpened nouislider (68569ms. ago)
      favs: favsChanged (284ms. ago)
      bcast: log plugin/favs (247ms. ago)
      favs: favsChanged (138ms. ago)
      favs: alertsChecked (134ms. ago)
      ",
      "sessionName": "se-Sisyfos67",
      "sessionCounter": 7,
      "lang": "en",
      "retina": true,
      "size": "1536x864",
      "glParticles": true,
      "platform": "desktop",
      "errorID": "error-rendering-item-cannot-read-property-clientwidth-of"
      }
      Whats wrong?

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      • T Offline
        TomSlavkovsky API developers | Premium
        last edited by

        @Sisyfos67 could you send me please the Alert ID to my email? In the bottom of the given alert. I will check it.

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        • S Offline
          Sisyfos67 | Premium
          last edited by

          I don´t know why, but now my alerts start working.
          FYI; I created several alerts and everyone failed to deliver a mail. I didn´t save all the error reports because i reinstalled the app and widget to be sure everything was up to date.
          the copied error report is only the last attempt.
          But, now when the alerts are working, with some delay, the problem is solved.

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          • T Offline
            TomSlavkovsky API developers | Premium
            last edited by

            @Sisyfos67 the alert ID is saved in our cloud, so when you sign-in you will have all the favourites and alerts in your other device. At the bottom of each alert in edit mode, is a long number, which is the Alert ID. With this ID, I am able to see your alert and help you more.

            Screenshot 2019-05-27 at 10.52.44.png

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