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    Rain & Snow Bug

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    • raoulcos
      raoulcos | Premium last edited by

      Rain & snow: the app freezes when you move/change the forecast time and you have to wait for too long for it to re-draw and ‘wake up.’ It is so slow and so bad that I have to close/exit the app and open it again.
      It’s been like this for a long time now. Surely I’m not the first person to report this issue?
      Thanks

      idefix37 1 Reply Last reply Reply Quote 1
      • idefix37
        idefix37 Sailor Moderator @raoulcos last edited by idefix37

        @raoulcos
        Sure you not the only person. I was expecting some improvement to this issue which is reported only with ECMWF model (with lightnings display).
        Since lightnings were added, Rain&thunder layer display is « in fits and starts » when scrolling the time slider. It’s probably less annoying with high-end graphics card laptops.
        Display is smoother if you zoom in to small area. For large view, I use Cloud layer which shows also rain .

        Simona Polackova 1 Reply Last reply Reply Quote 0
        • Simona Polackova
          Simona Polackova Administrator @idefix37 last edited by

          Hi @idefix37, please could you confirm that you are discussing Rain, thunder layer? Because it works well for me.... And what device/app or browser makes trouble? Thank you!

          idefix37 1 Reply Last reply Reply Quote 0
          • idefix37
            idefix37 Sailor Moderator @Simona Polackova last edited by idefix37

            @Simona-Polackova
            I do confirm that this issue is observed with Rain, thunder layer, with ECMWF model. This occurs for me on iOS devices, iPhone and iPad, both with iOS app and for mobile website. In this last case both with Safari and Chrome. I have the same issue on Mac OSX with Chrome but a bit smoother.
            No trouble with other models, so the addition of lightnings with ECMWF seems to be the cause.

            Simona Polackova 1 Reply Last reply Reply Quote 0
            • Simona Polackova
              Simona Polackova Administrator @idefix37 last edited by

              @idefix37
              Thank you for the detailed description, we will investigate.

              1 Reply Last reply Reply Quote 2
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