Rain & Snow Bug



  • Rain & snow: the app freezes when you move/change the forecast time and you have to wait for too long for it to re-draw and ‘wake up.’ It is so slow and so bad that I have to close/exit the app and open it again.
    It’s been like this for a long time now. Surely I’m not the first person to report this issue?
    Thanks


  • Sailor

    @raoulcos
    Sure you not the only person. I was expecting some improvement to this issue which is reported only with ECMWF model (with lightnings display).
    Since lightnings were added, Rain&thunder layer display is « in fits and starts » when scrolling the time slider. It’s probably less annoying with high-end graphics card laptops.
    Display is smoother if you zoom in to small area. For large view, I use Cloud layer which shows also rain .


  • Administrator

    Hi @idefix37, please could you confirm that you are discussing Rain, thunder layer? Because it works well for me.... And what device/app or browser makes trouble? Thank you!


  • Sailor

    @Simona-Polackova
    I do confirm that this issue is observed with Rain, thunder layer, with ECMWF model. This occurs for me on iOS devices, iPhone and iPad, both with iOS app and for mobile website. In this last case both with Safari and Chrome. I have the same issue on Mac OSX with Chrome but a bit smoother.
    No trouble with other models, so the addition of lightnings with ECMWF seems to be the cause.


  • Administrator

    @idefix37
    Thank you for the detailed description, we will investigate.


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