How can I access historical data?
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You declared that WINDY premium includes (satellite archive going back one year !!) that was specifically why I subscribed for premium (for historical data)
Now after I subscribed you say we dont do that,
What can I call this !!!🤬 -
@beshr Hi, as you said, we offer satellite archive going back one year and this is provided in the Premium. However, satellite archive is only possibility of historical data.
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@Ondřej-Šutera I have Premium - where is the Archive?
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@Roach1951 Please check the screenshot:
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@Ondřej-Šutera I recently subscribed to Windy with the understanding that I would be able to access a full year's weather data archive for a specific location. However, I regret to say that I have not found anything so far.
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@Ondřej-Šutera Hi ! I have the exact same problem as @beshr . I suscribed to Premium especially to have access to the historical data.
I don't see the Archive button you are showing in your screenshot. Please explain how to go to satellite archive step by step, thank you -
- Open Windy
- Select Satellite layer
- Look at the bottom - as shown in screenshot - and locate "Archive"
- click it.
If you're using the app....
- Open Windy
- Select Satellite layer
- Look at the bottom where the timeline is - click "More"
- Press the word Archive.
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@Wheats
Clear thank you.
I have only data from temperature. How is it possible to have data from wind speeds in this Archive ? -
@a-marx You can see only satellite visualization, that is basically all and there is no wind or other info in the archive.
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@Ondřej-Šutera
Understood.
As others said previously, I have to say I am disappointed with this information, that is kind of false advertising. Please get rid of the part where you advertise for archive data when subsribing to Windy Premium.
Because I subscribed especially for this feature and realize only afterwards that the archive is of no us to me, because it basically has almost no data available. -
I also was duped by your claimed 12 months historical data. Would not have subscribed without that as I need historical wind data for Toliara, Madagascar
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@harry-nieman Hi, we offer exactly this text: Satellite archive going back 1 year
In my opinion, it is more than clear what it means, however, I can refund your payment if our Premium doesn't meet your expectations. Please let me know.
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I idefix37 referenced this topic on
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@Suty yes please, can you??
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@moody-alsanabani What exactly do you need? A refund of your payment?
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@Suty your Premium doesn't meet your expectations because I am looking for historical data for wind in specific locations
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@moody-alsanabani Okay, I already managed the refund for you.
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@Suty I don't want you to refund me dear.
there is another benefit for premium which is More detailed forecast maps
so please don't need refund
take me back to premium mode -
@moody-alsanabani I am sorry, but I already processed it, since your request was pretty clear to me. Can you please purchase the subscription once again after you receive the payment back?
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@Suty
can you use the request number again??
I think my visa card doesn't accept deposit from outside??
can you help fixing that??
