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    How can I access historical data?

    Frequently Asked Questions
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    • SutyS
      Suty Administrator @beshr
      last edited by

      @beshr Hi, as you said, we offer satellite archive going back one year and this is provided in the Premium. However, satellite archive is only possibility of historical data.

      R A 2 Replies Last reply Reply Quote 0
      • R
        Roach1951 @Suty | Premium
        last edited by

        @Ondřej-Šutera I have Premium - where is the Archive?

        SutyS 1 Reply Last reply Reply Quote 0
        • SutyS
          Suty Administrator @Roach1951
          last edited by

          @Roach1951 Please check the screenshot: f863afcf-8bb2-42b6-8fbe-ad158994ad38-image.png

          1 Reply Last reply Reply Quote 0
          • Mohammed 5iM
            Mohammed 5i @Suty
            last edited by

            @Ondřej-Šutera I recently subscribed to Windy with the understanding that I would be able to access a full year's weather data archive for a specific location. However, I regret to say that I have not found anything so far.

            idefix37I 1 Reply Last reply Reply Quote 1
            • idefix37I
              idefix37 Sailor Moderator @Mohammed 5i
              last edited by idefix37

              @Mohammed-5i
              Premium offers historical data only for Satellite views.

              082FF3A2-FD3B-4322-ABB7-FD36759ACDF5.jpeg

              See the posts here above.

              1 Reply Last reply Reply Quote 0
              • A
                a.marx @Suty
                last edited by

                @Ondřej-Šutera Hi ! I have the exact same problem as @beshr . I suscribed to Premium especially to have access to the historical data.
                2a784ac8-0cd3-4bc5-8ce1-aaa8d02e049e-image.png
                I don't see the Archive button you are showing in your screenshot. Please explain how to go to satellite archive step by step, thank you

                WheatsW 1 Reply Last reply Reply Quote 0
                • WheatsW
                  Wheats Meteorologist @a.marx
                  last edited by

                  @a-marx

                  1. Open Windy
                  2. Select Satellite layer
                  3. Look at the bottom - as shown in screenshot - and locate "Archive"
                  4. click it.

                  If you're using the app....

                  1. Open Windy
                  2. Select Satellite layer
                  3. Look at the bottom where the timeline is - click "More"
                  4. Press the word Archive.
                  A 1 Reply Last reply Reply Quote 4
                  • A
                    a.marx @Wheats
                    last edited by

                    @Wheats
                    Clear thank you.
                    I have only data from temperature. How is it possible to have data from wind speeds in this Archive ?

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS
                      Suty Administrator @a.marx
                      last edited by

                      @a-marx You can see only satellite visualization, that is basically all and there is no wind or other info in the archive.

                      A 1 Reply Last reply Reply Quote 0
                      • A
                        a.marx @Suty
                        last edited by

                        @Ondřej-Šutera
                        Understood.
                        As others said previously, I have to say I am disappointed with this information, that is kind of false advertising. Please get rid of the part where you advertise for archive data when subsribing to Windy Premium.
                        Because I subscribed especially for this feature and realize only afterwards that the archive is of no us to me, because it basically has almost no data available.

                        1 Reply Last reply Reply Quote 5
                        • H
                          harry nieman | Premium
                          last edited by

                          I also was duped by your claimed 12 months historical data. Would not have subscribed without that as I need historical wind data for Toliara, Madagascar

                          SutyS 1 Reply Last reply Reply Quote 0
                          • SutyS
                            Suty Administrator @harry nieman
                            last edited by

                            @harry-nieman Hi, we offer exactly this text: Satellite archive going back 1 year

                            In my opinion, it is more than clear what it means, however, I can refund your payment if our Premium doesn't meet your expectations. Please let me know.

                            moody alsanabaniM 2 Replies Last reply Reply Quote 0
                            • idefix37I idefix37 referenced this topic on
                            • moody alsanabaniM
                              moody alsanabani @Suty
                              last edited by

                              @Suty yes please, can you??

                              SutyS 1 Reply Last reply Reply Quote 0
                              • SutyS
                                Suty Administrator @moody alsanabani
                                last edited by

                                @moody-alsanabani What exactly do you need? A refund of your payment?

                                1 Reply Last reply Reply Quote 0
                                • moody alsanabaniM
                                  moody alsanabani @Suty
                                  last edited by

                                  @Suty your Premium doesn't meet your expectations because I am looking for historical data for wind in specific locations

                                  SutyS 1 Reply Last reply Reply Quote 0
                                  • SutyS
                                    Suty Administrator @moody alsanabani
                                    last edited by

                                    @moody-alsanabani Okay, I already managed the refund for you.

                                    moody alsanabaniM 1 Reply Last reply Reply Quote 0
                                    • moody alsanabaniM
                                      moody alsanabani @Suty
                                      last edited by

                                      @Suty I don't want you to refund me dear.
                                      there is another benefit for premium which is More detailed forecast maps
                                      so please don't need refund
                                      take me back to premium mode

                                      SutyS 1 Reply Last reply Reply Quote 0
                                      • SutyS
                                        Suty Administrator @moody alsanabani
                                        last edited by

                                        @moody-alsanabani I am sorry, but I already processed it, since your request was pretty clear to me. Can you please purchase the subscription once again after you receive the payment back?

                                        moody alsanabaniM 1 Reply Last reply Reply Quote 0
                                        • moody alsanabaniM
                                          moody alsanabani @Suty
                                          last edited by

                                          @Suty الشراء.PNG can you use the request number again??
                                          I think my visa card doesn't accept deposit from outside??
                                          can you help fixing that??

                                          SutyS 1 Reply Last reply Reply Quote 0
                                          • SutyS
                                            Suty Administrator @moody alsanabani
                                            last edited by

                                            @moody-alsanabani I am sorry, but I can't undo the step. If you need any further assistance with the payment, please contact Google Play.

                                            B 1 Reply Last reply Reply Quote 0
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