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    How can I access historical data?

    Frequently Asked Questions
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    • idefix37I
      idefix37 Sailor Moderator @Mohammed 5i
      last edited by idefix37

      @Mohammed-5i
      Premium offers historical data only for Satellite views.

      082FF3A2-FD3B-4322-ABB7-FD36759ACDF5.jpeg

      See the posts here above.

      1 Reply Last reply Reply Quote 0
      • A
        a.marx @Suty
        last edited by

        @Ondřej-Šutera Hi ! I have the exact same problem as @beshr . I suscribed to Premium especially to have access to the historical data.
        2a784ac8-0cd3-4bc5-8ce1-aaa8d02e049e-image.png
        I don't see the Archive button you are showing in your screenshot. Please explain how to go to satellite archive step by step, thank you

        WheatsW 1 Reply Last reply Reply Quote 0
        • WheatsW
          Wheats Meteorologist @a.marx
          last edited by

          @a-marx

          1. Open Windy
          2. Select Satellite layer
          3. Look at the bottom - as shown in screenshot - and locate "Archive"
          4. click it.

          If you're using the app....

          1. Open Windy
          2. Select Satellite layer
          3. Look at the bottom where the timeline is - click "More"
          4. Press the word Archive.
          A 1 Reply Last reply Reply Quote 4
          • A
            a.marx @Wheats
            last edited by

            @Wheats
            Clear thank you.
            I have only data from temperature. How is it possible to have data from wind speeds in this Archive ?

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS
              Suty Administrator @a.marx
              last edited by

              @a-marx You can see only satellite visualization, that is basically all and there is no wind or other info in the archive.

              A 1 Reply Last reply Reply Quote 0
              • A
                a.marx @Suty
                last edited by

                @Ondřej-Šutera
                Understood.
                As others said previously, I have to say I am disappointed with this information, that is kind of false advertising. Please get rid of the part where you advertise for archive data when subsribing to Windy Premium.
                Because I subscribed especially for this feature and realize only afterwards that the archive is of no us to me, because it basically has almost no data available.

                1 Reply Last reply Reply Quote 5
                • H
                  harry nieman | Premium
                  last edited by

                  I also was duped by your claimed 12 months historical data. Would not have subscribed without that as I need historical wind data for Toliara, Madagascar

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS
                    Suty Administrator @harry nieman
                    last edited by

                    @harry-nieman Hi, we offer exactly this text: Satellite archive going back 1 year

                    In my opinion, it is more than clear what it means, however, I can refund your payment if our Premium doesn't meet your expectations. Please let me know.

                    moody alsanabaniM 2 Replies Last reply Reply Quote 0
                    • idefix37I idefix37 referenced this topic on
                    • moody alsanabaniM
                      moody alsanabani @Suty
                      last edited by

                      @Suty yes please, can you??

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS
                        Suty Administrator @moody alsanabani
                        last edited by

                        @moody-alsanabani What exactly do you need? A refund of your payment?

                        1 Reply Last reply Reply Quote 0
                        • moody alsanabaniM
                          moody alsanabani @Suty
                          last edited by

                          @Suty your Premium doesn't meet your expectations because I am looking for historical data for wind in specific locations

                          SutyS 1 Reply Last reply Reply Quote 0
                          • SutyS
                            Suty Administrator @moody alsanabani
                            last edited by

                            @moody-alsanabani Okay, I already managed the refund for you.

                            moody alsanabaniM 1 Reply Last reply Reply Quote 0
                            • moody alsanabaniM
                              moody alsanabani @Suty
                              last edited by

                              @Suty I don't want you to refund me dear.
                              there is another benefit for premium which is More detailed forecast maps
                              so please don't need refund
                              take me back to premium mode

                              SutyS 1 Reply Last reply Reply Quote 0
                              • SutyS
                                Suty Administrator @moody alsanabani
                                last edited by

                                @moody-alsanabani I am sorry, but I already processed it, since your request was pretty clear to me. Can you please purchase the subscription once again after you receive the payment back?

                                moody alsanabaniM 1 Reply Last reply Reply Quote 0
                                • moody alsanabaniM
                                  moody alsanabani @Suty
                                  last edited by

                                  @Suty الشراء.PNG can you use the request number again??
                                  I think my visa card doesn't accept deposit from outside??
                                  can you help fixing that??

                                  SutyS 1 Reply Last reply Reply Quote 0
                                  • SutyS
                                    Suty Administrator @moody alsanabani
                                    last edited by

                                    @moody-alsanabani I am sorry, but I can't undo the step. If you need any further assistance with the payment, please contact Google Play.

                                    B 1 Reply Last reply Reply Quote 0
                                    • rhcaveR
                                      rhcave @anibarphe | Premium
                                      last edited by

                                      @anibarphe Hi, Did you find out how to get historical data?

                                      1 Reply Last reply Reply Quote 0
                                      • Benjamín GrezB
                                        Benjamín Grez | Premium
                                        last edited by

                                        Very dissapointing no to have access to historical data, great app by the way but i think is really helpfull to have acces to historical data. One of the main reasons i became a premium member...

                                        1 Reply Last reply Reply Quote 5
                                        • N
                                          Nev Metcalf | Premium
                                          last edited by

                                          Hi I paid for premium to access historical data. it said on the offer that I could access past info for the last 12months. How do I get this?

                                          N A Metcalf

                                          idefix37I 1 Reply Last reply Reply Quote 0
                                          • idefix37I
                                            idefix37 Sailor Moderator @Nev Metcalf
                                            last edited by idefix37

                                            @Nev-Metcalf
                                            Hi,
                                            Premium allows access to 12 months of past data from SATELLITE and RADAR layer. It is not said from any other parameter.

                                            1 Reply Last reply Reply Quote 0
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