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    How can I access historical data?

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    • A
      a.marx @Suty
      last edited by

      @Ondřej-Šutera Hi ! I have the exact same problem as @beshr . I suscribed to Premium especially to have access to the historical data.
      2a784ac8-0cd3-4bc5-8ce1-aaa8d02e049e-image.png
      I don't see the Archive button you are showing in your screenshot. Please explain how to go to satellite archive step by step, thank you

      WheatsW 1 Reply Last reply Reply Quote 0
      • WheatsW
        Wheats Meteorologist @a.marx
        last edited by

        @a-marx

        1. Open Windy
        2. Select Satellite layer
        3. Look at the bottom - as shown in screenshot - and locate "Archive"
        4. click it.

        If you're using the app....

        1. Open Windy
        2. Select Satellite layer
        3. Look at the bottom where the timeline is - click "More"
        4. Press the word Archive.
        A 1 Reply Last reply Reply Quote 4
        • A
          a.marx @Wheats
          last edited by

          @Wheats
          Clear thank you.
          I have only data from temperature. How is it possible to have data from wind speeds in this Archive ?

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @a.marx
            last edited by

            @a-marx You can see only satellite visualization, that is basically all and there is no wind or other info in the archive.

            A 1 Reply Last reply Reply Quote 0
            • A
              a.marx @Suty
              last edited by

              @Ondřej-Šutera
              Understood.
              As others said previously, I have to say I am disappointed with this information, that is kind of false advertising. Please get rid of the part where you advertise for archive data when subsribing to Windy Premium.
              Because I subscribed especially for this feature and realize only afterwards that the archive is of no us to me, because it basically has almost no data available.

              1 Reply Last reply Reply Quote 5
              • H
                harry nieman | Premium
                last edited by

                I also was duped by your claimed 12 months historical data. Would not have subscribed without that as I need historical wind data for Toliara, Madagascar

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS
                  Suty Administrator @harry nieman
                  last edited by

                  @harry-nieman Hi, we offer exactly this text: Satellite archive going back 1 year

                  In my opinion, it is more than clear what it means, however, I can refund your payment if our Premium doesn't meet your expectations. Please let me know.

                  moody alsanabaniM 2 Replies Last reply Reply Quote 0
                  • idefix37I idefix37 referenced this topic on
                  • moody alsanabaniM
                    moody alsanabani @Suty
                    last edited by

                    @Suty yes please, can you??

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS
                      Suty Administrator @moody alsanabani
                      last edited by

                      @moody-alsanabani What exactly do you need? A refund of your payment?

                      1 Reply Last reply Reply Quote 0
                      • moody alsanabaniM
                        moody alsanabani @Suty
                        last edited by

                        @Suty your Premium doesn't meet your expectations because I am looking for historical data for wind in specific locations

                        SutyS 1 Reply Last reply Reply Quote 0
                        • SutyS
                          Suty Administrator @moody alsanabani
                          last edited by

                          @moody-alsanabani Okay, I already managed the refund for you.

                          moody alsanabaniM 1 Reply Last reply Reply Quote 0
                          • moody alsanabaniM
                            moody alsanabani @Suty
                            last edited by

                            @Suty I don't want you to refund me dear.
                            there is another benefit for premium which is More detailed forecast maps
                            so please don't need refund
                            take me back to premium mode

                            SutyS 1 Reply Last reply Reply Quote 0
                            • SutyS
                              Suty Administrator @moody alsanabani
                              last edited by

                              @moody-alsanabani I am sorry, but I already processed it, since your request was pretty clear to me. Can you please purchase the subscription once again after you receive the payment back?

                              moody alsanabaniM 1 Reply Last reply Reply Quote 0
                              • moody alsanabaniM
                                moody alsanabani @Suty
                                last edited by

                                @Suty الشراء.PNG can you use the request number again??
                                I think my visa card doesn't accept deposit from outside??
                                can you help fixing that??

                                SutyS 1 Reply Last reply Reply Quote 0
                                • SutyS
                                  Suty Administrator @moody alsanabani
                                  last edited by

                                  @moody-alsanabani I am sorry, but I can't undo the step. If you need any further assistance with the payment, please contact Google Play.

                                  B 1 Reply Last reply Reply Quote 0
                                  • rhcaveR
                                    rhcave @anibarphe | Premium
                                    last edited by

                                    @anibarphe Hi, Did you find out how to get historical data?

                                    1 Reply Last reply Reply Quote 0
                                    • Benjamín GrezB
                                      Benjamín Grez | Premium
                                      last edited by

                                      Very dissapointing no to have access to historical data, great app by the way but i think is really helpfull to have acces to historical data. One of the main reasons i became a premium member...

                                      1 Reply Last reply Reply Quote 5
                                      • N
                                        Nev Metcalf | Premium
                                        last edited by

                                        Hi I paid for premium to access historical data. it said on the offer that I could access past info for the last 12months. How do I get this?

                                        N A Metcalf

                                        idefix37I 1 Reply Last reply Reply Quote 0
                                        • idefix37I
                                          idefix37 Sailor Moderator @Nev Metcalf
                                          last edited by idefix37

                                          @Nev-Metcalf
                                          Hi,
                                          Premium allows access to 12 months of past data from SATELLITE and RADAR layer. It is not said from any other parameter.

                                          1 Reply Last reply Reply Quote 0
                                          • Kc MaloneK
                                            Kc Malone | Premium
                                            last edited by

                                            So I see that we can only access historical data as observed from the satellite overlay. I assumed when it said access o historical data it meant the details we might want or need like wind speed, and temperature. This kinda feels like false advertising and I'm kinda disappointed.

                                            The far inferior "windy.app" includes this data in their premium subscription. I only know this because I accidentally subscribed to their premium not windy.com premium initially. Kinda wishing I swiped that data before deleting my account.

                                            Not sure if this comment will go anywhere to which it could be helpful. But I wish I could get historical temps/wind speeds for my lil microclimate.

                                            1 Reply Last reply Reply Quote 1
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