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    How can I access historical data?

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    • SutyS
      Suty Administrator @a.marx
      last edited by

      @a-marx You can see only satellite visualization, that is basically all and there is no wind or other info in the archive.

      A 1 Reply Last reply Reply Quote 0
      • A
        a.marx @Suty
        last edited by

        @Ondřej-Šutera
        Understood.
        As others said previously, I have to say I am disappointed with this information, that is kind of false advertising. Please get rid of the part where you advertise for archive data when subsribing to Windy Premium.
        Because I subscribed especially for this feature and realize only afterwards that the archive is of no us to me, because it basically has almost no data available.

        1 Reply Last reply Reply Quote 5
        • H
          harry nieman | Premium
          last edited by

          I also was duped by your claimed 12 months historical data. Would not have subscribed without that as I need historical wind data for Toliara, Madagascar

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @harry nieman
            last edited by

            @harry-nieman Hi, we offer exactly this text: Satellite archive going back 1 year

            In my opinion, it is more than clear what it means, however, I can refund your payment if our Premium doesn't meet your expectations. Please let me know.

            moody alsanabaniM 2 Replies Last reply Reply Quote 0
            • idefix37I idefix37 referenced this topic on
            • moody alsanabaniM
              moody alsanabani @Suty
              last edited by

              @Suty yes please, can you??

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS
                Suty Administrator @moody alsanabani
                last edited by

                @moody-alsanabani What exactly do you need? A refund of your payment?

                1 Reply Last reply Reply Quote 0
                • moody alsanabaniM
                  moody alsanabani @Suty
                  last edited by

                  @Suty your Premium doesn't meet your expectations because I am looking for historical data for wind in specific locations

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS
                    Suty Administrator @moody alsanabani
                    last edited by

                    @moody-alsanabani Okay, I already managed the refund for you.

                    moody alsanabaniM 1 Reply Last reply Reply Quote 0
                    • moody alsanabaniM
                      moody alsanabani @Suty
                      last edited by

                      @Suty I don't want you to refund me dear.
                      there is another benefit for premium which is More detailed forecast maps
                      so please don't need refund
                      take me back to premium mode

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS
                        Suty Administrator @moody alsanabani
                        last edited by

                        @moody-alsanabani I am sorry, but I already processed it, since your request was pretty clear to me. Can you please purchase the subscription once again after you receive the payment back?

                        moody alsanabaniM 1 Reply Last reply Reply Quote 0
                        • moody alsanabaniM
                          moody alsanabani @Suty
                          last edited by

                          @Suty الشراء.PNG can you use the request number again??
                          I think my visa card doesn't accept deposit from outside??
                          can you help fixing that??

                          SutyS 1 Reply Last reply Reply Quote 0
                          • SutyS
                            Suty Administrator @moody alsanabani
                            last edited by

                            @moody-alsanabani I am sorry, but I can't undo the step. If you need any further assistance with the payment, please contact Google Play.

                            B 1 Reply Last reply Reply Quote 0
                            • rhcaveR
                              rhcave @anibarphe | Premium
                              last edited by

                              @anibarphe Hi, Did you find out how to get historical data?

                              1 Reply Last reply Reply Quote 0
                              • Benjamín GrezB
                                Benjamín Grez | Premium
                                last edited by

                                Very dissapointing no to have access to historical data, great app by the way but i think is really helpfull to have acces to historical data. One of the main reasons i became a premium member...

                                1 Reply Last reply Reply Quote 5
                                • N
                                  Nev Metcalf | Premium
                                  last edited by

                                  Hi I paid for premium to access historical data. it said on the offer that I could access past info for the last 12months. How do I get this?

                                  N A Metcalf

                                  idefix37I 1 Reply Last reply Reply Quote 0
                                  • idefix37I
                                    idefix37 Sailor Moderator @Nev Metcalf
                                    last edited by idefix37

                                    @Nev-Metcalf
                                    Hi,
                                    Premium allows access to 12 months of past data from SATELLITE and RADAR layer. It is not said from any other parameter.

                                    1 Reply Last reply Reply Quote 0
                                    • Kc MaloneK
                                      Kc Malone | Premium
                                      last edited by

                                      So I see that we can only access historical data as observed from the satellite overlay. I assumed when it said access o historical data it meant the details we might want or need like wind speed, and temperature. This kinda feels like false advertising and I'm kinda disappointed.

                                      The far inferior "windy.app" includes this data in their premium subscription. I only know this because I accidentally subscribed to their premium not windy.com premium initially. Kinda wishing I swiped that data before deleting my account.

                                      Not sure if this comment will go anywhere to which it could be helpful. But I wish I could get historical temps/wind speeds for my lil microclimate.

                                      1 Reply Last reply Reply Quote 1
                                      • D
                                        Drakestar | Premium
                                        last edited by

                                        Historical wind and wind gust data would be an obviously useful feature. Seems feasible, too, seeing how other services include this kind of history. I'm not going to wield the refund hammer, but I'll add my name to the list of people who expected historical data and is rather dumbfounded by the fact that it isn't available.

                                        1 Reply Last reply Reply Quote 4
                                        • B
                                          bfaulwetter @Suty | Premium
                                          last edited by

                                          @Suty I also subscribed to windy premium for historical wind data. I cant even get the archived sat data to work. How about this: Can you suggest another website that can provide historical wind data?

                                          SutyS 1 Reply Last reply Reply Quote 0
                                          • SutyS
                                            Suty Administrator @bfaulwetter
                                            last edited by

                                            @bfaulwetter Hi, we are aware that there are certain issues with accessing archive and it should be okay with the new release that is planned today probably.

                                            1 Reply Last reply Reply Quote 0
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