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    Widget not loading

    Replicable BUGs
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    • BarboraSamkova
      BarboraSamkova last edited by

      Hi @Thomy, I already sent you an email.

      C 1 Reply Last reply Reply Quote 1
      • T
        Thomy last edited by

        Yes. Just replied.
        However, for the benefit of everyone, I can write my phone specs also here.
        I have a Xiaomi Mi A2 lite. It is an AndroidOne phone, so pure Andorid 9 with the latest security updates.
        Thanks!

        1 Reply Last reply Reply Quote 2
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          cathleen78 @BarboraSamkova last edited by

          @BarboraSamkova I have the same problem with the "Not loading widget"!

          BarboraSamkova 1 Reply Last reply Reply Quote 1
          • BarboraSamkova
            BarboraSamkova @cathleen78 last edited by

            Hi @cathleen78, could you tell me which device you have and also is it Android / iOS?

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              cathleen78 @BarboraSamkova last edited by

              @BarboraSamkova I have an Android Samsung Note8.

              BarboraSamkova 1 Reply Last reply Reply Quote 1
              • BarboraSamkova
                BarboraSamkova @cathleen78 last edited by

                @cathleen78 it should be working, could you try to remove the widget and put on your screen again?

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                • C
                  cathleen78 @BarboraSamkova last edited by

                  @BarboraSamkova it works! thanks!

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                  • C
                    cathleen78 @BarboraSamkova last edited by

                    @BarboraSamkova unfortunately the problem comes again and again and the only solution is to remove the widget from the screen and put on again. that's a pity!

                    1 Reply Last reply Reply Quote 1
                    • BarboraSamkova
                      BarboraSamkova last edited by

                      @cathleen78 I am sorry for the problems. We are trying to fix it!

                      1 Reply Last reply Reply Quote 1
                      • A
                        astocki last edited by

                        Just experiencing the same problem: Widget not loading. Error: Failed to retrieve data.

                        1 Reply Last reply Reply Quote 0
                        • petra.pik
                          petra.pik last edited by

                          Hi @cathleen78, you can follow these tips on what to do when your widget is not working: https://community.windy.com/topic/11080/widget-problems-what-to-do

                          Petra

                          1 Reply Last reply Reply Quote 0
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