Windy Community
    • Unread
    • Categories
    • Groups
    • Go to windy.com
    • Register
    • Login

    Widget not loading

    Replicable BUGs
    11
    34
    9.7k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • C
      cathleen78 @BarboraSamkova
      last edited by

      @BarboraSamkova unfortunately the problem comes again and again and the only solution is to remove the widget from the screen and put on again. that's a pity!

      1 Reply Last reply Reply Quote 1
      • BarboraSamkovaB
        BarboraSamkova
        last edited by

        @cathleen78 I am sorry for the problems. We are trying to fix it!

        1 Reply Last reply Reply Quote 1
        • A
          astocki | Premium
          last edited by

          Just experiencing the same problem: Widget not loading. Error: Failed to retrieve data.

          1 Reply Last reply Reply Quote 0
          • petra.pikP
            petra.pik
            last edited by

            Hi @cathleen78, you can follow these tips on what to do when your widget is not working: https://community.windy.com/topic/11080/widget-problems-what-to-do

            Petra

            1 Reply Last reply Reply Quote 0
            • O
              o1ivier @BarboraSamkova | Premium
              last edited by

              @BarboraSamkova
              I alrady have the same Pb. Samsung galaxy A54 With android 13

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS
                Suty Administrator @o1ivier
                last edited by

                @o1ivier Please check this article and let us know if you need any further assistance.

                O 1 Reply Last reply Reply Quote 0
                • O
                  o1ivier @Suty | Premium
                  last edited by

                  @Ondřej-Šutera I have checked all the poins, and my config is OK no restrictions on notifications, locations, data, and battery usages. My celphone android version is the Last one for A54, and i have no windy update available on thz playstore

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS
                    Suty Administrator @o1ivier
                    last edited by

                    @o1ivier And what exactly do you see? Black screen on widget and "Widget cannot be loaded" or anything similar?

                    O 1 Reply Last reply Reply Quote 0
                    • O
                      o1ivier @Suty | Premium
                      last edited by

                      @Ondřej-Šutera Black screen on widget and on notifications "updating widget" and thats all. I tried to remove widget an recreat Widget with no success...!!! I attatch a screenshot :
                      Screenshot_20231005_215519_Nova7.jpg

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS
                        Suty Administrator @o1ivier
                        last edited by

                        @o1ivier Hi, did you also check this link, where all possible tools that affect the behavior in Android 13 are mentioned?

                        O 1 Reply Last reply Reply Quote 0
                        • O
                          o1ivier @Suty | Premium
                          last edited by

                          @Ondřej-Šutera yes i checked all parameters detailled on this link cf screenshot Screenshot_20231006_092412_Settings.jpg
                          Screenshot_20231006_092359_Settings.jpg
                          I tried to remove ans reinstall windy. Widgets are working juste after the install but after 12 hours, th pb come Black....

                          O 1 Reply Last reply Reply Quote 0
                          • O
                            o1ivier @o1ivier | Premium
                            last edited by

                            @o1ivier after sevrals tests it seams to be a pb on localization services on android 13. If I fix widget with meteo at one of my favorites, it works with no pb.

                            MarkNagyM 1 Reply Last reply Reply Quote 1
                            • MarkNagyM
                              MarkNagy @o1ivier
                              last edited by

                              @o1ivier Hi. Did you allow accessing your location "All the time"?

                              1 Reply Last reply Reply Quote 0
                              • C
                                Chouca | Premium
                                last edited by

                                Same problem Android 13, all widgets are black squares!

                                1 Reply Last reply Reply Quote 0
                                • C
                                  Chouca | Premium
                                  last edited by

                                  @Chouca Problem appeared when updating to latest version 40.0.6

                                  SutyS 1 Reply Last reply Reply Quote 0
                                  • SutyS
                                    Suty Administrator @Chouca
                                    last edited by

                                    @Chouca Please try to remove widgets, then clear data and cache in settings --> Apps --> Windy and then you can add widgets back again. Please let me know if it helps you.

                                    1 Reply Last reply Reply Quote 0
                                    • C
                                      Chouca | Premium
                                      last edited by

                                      A complete reinstall solved the problem

                                      SutyS 1 Reply Last reply Reply Quote 1
                                      • SutyS
                                        Suty Administrator @Chouca
                                        last edited by

                                        @Chouca Please let me know if you meet the issue again. However, I hope it won't appear again.

                                        1 Reply Last reply Reply Quote 0
                                        • sasbibicS
                                          sasbibic | Premium
                                          last edited by sasbibic

                                          Widgets are black squares. Nothing helps. Tried clearing data, reinstall, follow widget problem solving instructions, changed launcher. Worked before 4.0.6

                                          SutyS 1 Reply Last reply Reply Quote 0
                                          • SutyS
                                            Suty Administrator @sasbibic
                                            last edited by

                                            @sasbibic Which device do you have? Also the Android version would be helpful.

                                            sasbibicS 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Windyty, S.E. - all rights reserved. Powered by excellent NodeBB
                                            NodeBB & contributors, OSM & contributors, HERE maps
                                            Terms of Use     Privacy Policy