Widget not loading
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@cathleen78 I am sorry for the problems. We are trying to fix it!
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Just experiencing the same problem: Widget not loading. Error: Failed to retrieve data.
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Hi @cathleen78, you can follow these tips on what to do when your widget is not working: https://community.windy.com/topic/11080/widget-problems-what-to-do
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@BarboraSamkova
I alrady have the same Pb. Samsung galaxy A54 With android 13 -
@o1ivier Please check this article and let us know if you need any further assistance.
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@Ondřej-Šutera I have checked all the poins, and my config is OK no restrictions on notifications, locations, data, and battery usages. My celphone android version is the Last one for A54, and i have no windy update available on thz playstore
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@o1ivier And what exactly do you see? Black screen on widget and "Widget cannot be loaded" or anything similar?
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@Ondřej-Šutera Black screen on widget and on notifications "updating widget" and thats all. I tried to remove widget an recreat Widget with no success...!!! I attatch a screenshot :
Screenshot_20231005_215519_Nova7.jpg -
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@Ondřej-Šutera yes i checked all parameters detailled on this link cf screenshot
I tried to remove ans reinstall windy. Widgets are working juste after the install but after 12 hours, th pb come Black.... -
@o1ivier after sevrals tests it seams to be a pb on localization services on android 13. If I fix widget with meteo at one of my favorites, it works with no pb.
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@o1ivier Hi. Did you allow accessing your location "All the time"?
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Same problem Android 13, all widgets are black squares!
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@Chouca Problem appeared when updating to latest version 40.0.6
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@Chouca Please try to remove widgets, then clear data and cache in settings --> Apps --> Windy and then you can add widgets back again. Please let me know if it helps you.
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A complete reinstall solved the problem
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@Chouca Please let me know if you meet the issue again. However, I hope it won't appear again.
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Widgets are black squares. Nothing helps. Tried clearing data, reinstall, follow widget problem solving instructions, changed launcher. Worked before 4.0.6
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@sasbibic Which device do you have? Also the Android version would be helpful.
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@Ondřej-Šutera redmi note 11 pro 5g,miui 14 (android 13). Using action launcher, tried stock launcher, results are the same.
