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    Widget not loading

    Replicable BUGs
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    • petra.pikP
      petra.pik
      last edited by

      Hi @cathleen78, you can follow these tips on what to do when your widget is not working: https://community.windy.com/topic/11080/widget-problems-what-to-do

      Petra

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      • O
        o1ivier @BarboraSamkova | Premium
        last edited by

        @BarboraSamkova
        I alrady have the same Pb. Samsung galaxy A54 With android 13

        SutyS 1 Reply Last reply Reply Quote 0
        • SutyS
          Suty Administrator @o1ivier
          last edited by

          @o1ivier Please check this article and let us know if you need any further assistance.

          O 1 Reply Last reply Reply Quote 0
          • O
            o1ivier @Suty | Premium
            last edited by

            @Ondřej-Šutera I have checked all the poins, and my config is OK no restrictions on notifications, locations, data, and battery usages. My celphone android version is the Last one for A54, and i have no windy update available on thz playstore

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS
              Suty Administrator @o1ivier
              last edited by

              @o1ivier And what exactly do you see? Black screen on widget and "Widget cannot be loaded" or anything similar?

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              • O
                o1ivier @Suty | Premium
                last edited by

                @Ondřej-Šutera Black screen on widget and on notifications "updating widget" and thats all. I tried to remove widget an recreat Widget with no success...!!! I attatch a screenshot :
                Screenshot_20231005_215519_Nova7.jpg

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS
                  Suty Administrator @o1ivier
                  last edited by

                  @o1ivier Hi, did you also check this link, where all possible tools that affect the behavior in Android 13 are mentioned?

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                  • O
                    o1ivier @Suty | Premium
                    last edited by

                    @Ondřej-Šutera yes i checked all parameters detailled on this link cf screenshot Screenshot_20231006_092412_Settings.jpg
                    Screenshot_20231006_092359_Settings.jpg
                    I tried to remove ans reinstall windy. Widgets are working juste after the install but after 12 hours, th pb come Black....

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                    • O
                      o1ivier @o1ivier | Premium
                      last edited by

                      @o1ivier after sevrals tests it seams to be a pb on localization services on android 13. If I fix widget with meteo at one of my favorites, it works with no pb.

                      MarkNagyM 1 Reply Last reply Reply Quote 1
                      • MarkNagyM
                        MarkNagy @o1ivier
                        last edited by

                        @o1ivier Hi. Did you allow accessing your location "All the time"?

                        1 Reply Last reply Reply Quote 0
                        • C
                          Chouca | Premium
                          last edited by

                          Same problem Android 13, all widgets are black squares!

                          1 Reply Last reply Reply Quote 0
                          • C
                            Chouca | Premium
                            last edited by

                            @Chouca Problem appeared when updating to latest version 40.0.6

                            SutyS 1 Reply Last reply Reply Quote 0
                            • SutyS
                              Suty Administrator @Chouca
                              last edited by

                              @Chouca Please try to remove widgets, then clear data and cache in settings --> Apps --> Windy and then you can add widgets back again. Please let me know if it helps you.

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                              • C
                                Chouca | Premium
                                last edited by

                                A complete reinstall solved the problem

                                SutyS 1 Reply Last reply Reply Quote 1
                                • SutyS
                                  Suty Administrator @Chouca
                                  last edited by

                                  @Chouca Please let me know if you meet the issue again. However, I hope it won't appear again.

                                  1 Reply Last reply Reply Quote 0
                                  • sasbibicS
                                    sasbibic | Premium
                                    last edited by sasbibic

                                    Widgets are black squares. Nothing helps. Tried clearing data, reinstall, follow widget problem solving instructions, changed launcher. Worked before 4.0.6

                                    SutyS 1 Reply Last reply Reply Quote 0
                                    • SutyS
                                      Suty Administrator @sasbibic
                                      last edited by

                                      @sasbibic Which device do you have? Also the Android version would be helpful.

                                      sasbibicS 1 Reply Last reply Reply Quote 0
                                      • sasbibicS
                                        sasbibic @Suty | Premium
                                        last edited by sasbibic

                                        @Ondřej-Šutera redmi note 11 pro 5g,miui 14 (android 13). Using action launcher, tried stock launcher, results are the same.

                                        SutyS 1 Reply Last reply Reply Quote 0
                                        • SutyS
                                          Suty Administrator @sasbibic
                                          last edited by

                                          @sasbibic Can you please check this article, MIUI can use their own SW to adjust battery optimization and it could affect our widgets.

                                          1 Reply Last reply Reply Quote 0
                                          • sasbibicS
                                            sasbibic | Premium
                                            last edited by

                                            @Ondřej-Šutera I've been trough all of this. This option is not present in developermenu. It's interesting that sometimes, I can add widget to home screen and is also refreshing few times then it start burning battery and stops refreshing content. But most of the time adding widget to home screen results in black square with windy logo in corner and three dots in upper right corner, this are nonclickable, when touching them it starts windy app, instead of showing refresh/settings option. I'm also developer, I wrote some small apps on Android too, so if I can provide any more info to You, please say so.

                                            MarkNagyM 1 Reply Last reply Reply Quote 0
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