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    Widget not loading

    Replicable BUGs
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    • O
      o1ivier @Suty | Premium
      last edited by

      @Ondřej-Šutera I have checked all the poins, and my config is OK no restrictions on notifications, locations, data, and battery usages. My celphone android version is the Last one for A54, and i have no windy update available on thz playstore

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @o1ivier
        last edited by

        @o1ivier And what exactly do you see? Black screen on widget and "Widget cannot be loaded" or anything similar?

        O 1 Reply Last reply Reply Quote 0
        • O
          o1ivier @Suty | Premium
          last edited by

          @Ondřej-Šutera Black screen on widget and on notifications "updating widget" and thats all. I tried to remove widget an recreat Widget with no success...!!! I attatch a screenshot :
          Screenshot_20231005_215519_Nova7.jpg

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @o1ivier
            last edited by

            @o1ivier Hi, did you also check this link, where all possible tools that affect the behavior in Android 13 are mentioned?

            O 1 Reply Last reply Reply Quote 0
            • O
              o1ivier @Suty | Premium
              last edited by

              @Ondřej-Šutera yes i checked all parameters detailled on this link cf screenshot Screenshot_20231006_092412_Settings.jpg
              Screenshot_20231006_092359_Settings.jpg
              I tried to remove ans reinstall windy. Widgets are working juste after the install but after 12 hours, th pb come Black....

              O 1 Reply Last reply Reply Quote 0
              • O
                o1ivier @o1ivier | Premium
                last edited by

                @o1ivier after sevrals tests it seams to be a pb on localization services on android 13. If I fix widget with meteo at one of my favorites, it works with no pb.

                MarkNagyM 1 Reply Last reply Reply Quote 1
                • MarkNagyM
                  MarkNagy @o1ivier
                  last edited by

                  @o1ivier Hi. Did you allow accessing your location "All the time"?

                  1 Reply Last reply Reply Quote 0
                  • C
                    Chouca | Premium
                    last edited by

                    Same problem Android 13, all widgets are black squares!

                    1 Reply Last reply Reply Quote 0
                    • C
                      Chouca | Premium
                      last edited by

                      @Chouca Problem appeared when updating to latest version 40.0.6

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS
                        Suty Administrator @Chouca
                        last edited by

                        @Chouca Please try to remove widgets, then clear data and cache in settings --> Apps --> Windy and then you can add widgets back again. Please let me know if it helps you.

                        1 Reply Last reply Reply Quote 0
                        • C
                          Chouca | Premium
                          last edited by

                          A complete reinstall solved the problem

                          SutyS 1 Reply Last reply Reply Quote 1
                          • SutyS
                            Suty Administrator @Chouca
                            last edited by

                            @Chouca Please let me know if you meet the issue again. However, I hope it won't appear again.

                            1 Reply Last reply Reply Quote 0
                            • sasbibicS
                              sasbibic | Premium
                              last edited by sasbibic

                              Widgets are black squares. Nothing helps. Tried clearing data, reinstall, follow widget problem solving instructions, changed launcher. Worked before 4.0.6

                              SutyS 1 Reply Last reply Reply Quote 0
                              • SutyS
                                Suty Administrator @sasbibic
                                last edited by

                                @sasbibic Which device do you have? Also the Android version would be helpful.

                                sasbibicS 1 Reply Last reply Reply Quote 0
                                • sasbibicS
                                  sasbibic @Suty | Premium
                                  last edited by sasbibic

                                  @Ondřej-Šutera redmi note 11 pro 5g,miui 14 (android 13). Using action launcher, tried stock launcher, results are the same.

                                  SutyS 1 Reply Last reply Reply Quote 0
                                  • SutyS
                                    Suty Administrator @sasbibic
                                    last edited by

                                    @sasbibic Can you please check this article, MIUI can use their own SW to adjust battery optimization and it could affect our widgets.

                                    1 Reply Last reply Reply Quote 0
                                    • sasbibicS
                                      sasbibic | Premium
                                      last edited by

                                      @Ondřej-Šutera I've been trough all of this. This option is not present in developermenu. It's interesting that sometimes, I can add widget to home screen and is also refreshing few times then it start burning battery and stops refreshing content. But most of the time adding widget to home screen results in black square with windy logo in corner and three dots in upper right corner, this are nonclickable, when touching them it starts windy app, instead of showing refresh/settings option. I'm also developer, I wrote some small apps on Android too, so if I can provide any more info to You, please say so.

                                      MarkNagyM 1 Reply Last reply Reply Quote 0
                                      • MarkNagyM
                                        MarkNagy @sasbibic
                                        last edited by

                                        @sasbibic Hi. Have you tried adding a widget with a location from favorite locations instead of current location? Does it behave differently? Thanks for the answer.

                                        1 Reply Last reply Reply Quote 0
                                        • sasbibicS
                                          sasbibic | Premium
                                          last edited by

                                          @MarkNagy yes I've tried all the possibilities that I could think off. But, there is update on the issue. I've enabled permission under Other permissions: Open new windows while running in background. I'm not sure if this solved the problem, but I succeeded adding several windy widgets. So for now problem solved. Thank You for your assistance.

                                          1 Reply Last reply Reply Quote 2
                                          • Aurimas ŠlepikasA
                                            Aurimas Šlepikas
                                            last edited by

                                            The widget does not load. How to fix?

                                            1 Reply Last reply Reply Quote 1
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