Widget not loading
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Hello.
I am experiencing the following bug. I use a widget, as seen in the screenshot below, but every time I restart the phone the widget does not load. As you can see, there is just a black window loading endlessly.
Nothing happens if I touch any part of the window, just the loading circle in the top right circles endlessly. To solve it I have to trash the widget and add it again.It's a bit annoying.
I
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Hi @Thomy, I already sent you an email.
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Yes. Just replied.
However, for the benefit of everyone, I can write my phone specs also here.
I have a Xiaomi Mi A2 lite. It is an AndroidOne phone, so pure Andorid 9 with the latest security updates.
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@BarboraSamkova I have the same problem with the "Not loading widget"!
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Hi @cathleen78, could you tell me which device you have and also is it Android / iOS?
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@BarboraSamkova I have an Android Samsung Note8.
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@cathleen78 it should be working, could you try to remove the widget and put on your screen again?
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@BarboraSamkova it works! thanks!
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@BarboraSamkova unfortunately the problem comes again and again and the only solution is to remove the widget from the screen and put on again. that's a pity!
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@cathleen78 I am sorry for the problems. We are trying to fix it!
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Just experiencing the same problem: Widget not loading. Error: Failed to retrieve data.
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Hi @cathleen78, you can follow these tips on what to do when your widget is not working: https://community.windy.com/topic/11080/widget-problems-what-to-do
