@korina Hi there. Email through now, and all activated perfectly now thanks!
Best posts made by mackenziecomms
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RE: Cannot activate premium subscription, no email from FastSpring
Latest posts made by mackenziecomms
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RE: Cannot activate premium subscription, no email from FastSpring
@korina Hi there. Email through now, and all activated perfectly now thanks!
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Cannot activate premium subscription, no email from FastSpring
I have a user account that has been active for a while, and contribute my own station data via Madis.
I upgraded to premium through desktop web browser on the 12th Dec 2021, at that time it asked me if I wanted to use the email address from my account and I confirmed yes to use that.
I received an email from PayPal advising that I had made a payment through FastSpring, no email was received from FastSpring directly (so cant restore), but my account still shows non-Premium. I have checked both my user account email, and email I use for PayPal (including Junk/Spam folders), no emails received.
Any ideas on where to activate?