Yes, that's my work address, which can receive the alerts and notification emails. I cannot change it to my personal bell.net account, because it is unverifiable - the verification emails never arrive there. This is where I am suspecting bell.net may not be accepting them if the windy SMTP server certificate is not valid. Could someone please confirm this?
Latest posts made by dhyduk
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RE: Are windy.com email servers' certificate valid?
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Are windy.com email servers' certificate valid?
Hi Windy staff. I have been troubleshooting why verification and alert emails don't get through to my bell.net address. Both flow OK to my work email address (not bell.net). Ruled out spam filters as the problem.
Some research turned up that bell.net and it's peer sympatatico.ca email servers only accept emails from other email servers offering valid security certificates. Could the Windy tech team please confirm if the Windy.com mail servers have valid security certificates supporting their SMTP exchanges?
Thanks, Denis.
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RE: Email Verification Doesn’t Work
I Windy, I registered and my profile shows I have Primium service. I do not receive notification emails for my configured alerts. The alert config page tells me my email address is not verified. When I click the Verify Email button there, it tells me a verification Email was sent, but I never receive those either. I'm stuck here.
Checked my spam folders, nothing there either.
Any suggestions?
Thanks, Denis