Dear Support Team,
I use the Android app and Alipay. The payment was successful, but my account has not been activated.
I am not sure if I entered the correct email address at the time of purchase, because I did not receive any emails regarding the transaction.
In the Alipay payment interface, I cannot find the subscription Transaction code you mentioned.
Could you please resend the subscription Transaction code to my email address 121507768@qq.com so that I can activate my account?
My account details are:
Email: 121507768@qq.com
Username: 121507768
Thank you for your assistance.