I purchased the service on October 11, 2025. I talked to Apple, and the feedback from Apple is that they have exceeded the refundable date. So I need you to deal with the refund-related matters.Excuse me, what information do you need me to provide?

@Suty Excuse me, what information do you need me to provide?

@Suty I purchased the service on October 11, 2025. I talked to Apple, and the feedback from Apple is that they have exceeded the refundable date. So I need you to deal with the refund-related matters.

@Suty said in windy.com is inaccessible in China:

@18365618160 If the VPN is not suitable for you, we can provide you with a refund. However, I cannot find any Premium under your account so can you provide more info about the purchase? Also we don't offer any lifetime purchase, so it is a bit strange and I need further details from you.

@Suty Sorry, the URL I sent is invalid. I sent the picture again. Some of the private information has been coded. I don't know if this can prove it.

@Suty Sorry, the URL I sent is invalid. I sent the picture again. Some of the private information has been coded. I don't know if this can prove it.

I found that the app can no longer be used normally at present, and it is not convenient for me to use vpn. But I bought a lifetime membership, so I asked for a refund. I don't know if it's okay.