@korina Hi Korina,
This is what I am seeing for updates for most of the UK radar except the far SE between 11.40 TO 12.40 BST on the time slider.
1st update 11.53
2nd update 12.08
No further update until the time slider end time 12.40
Granted the far SE of the UK is updating faster towards the 5 mins but I would guess that is the HD European radar at its furthest western limit.
The rest of the UK is certainly not updating at 5 mins ( see above)
Thank you

@korina Thank you that was all I was after :-)

Again no reply so disappointed in your customer service for a premium subscriber and please do not tell me you have 5 minute UK radar updates as you plainly do not !!!!!!!!!!!!!
All I am asking is for 5 minute updates for UK in the future as I do like the way you display the rainfall and especially the lightning data.
Its probably the best on the web but just lacks the updates.
thanks,
Alan

@korina Hi Korina,
This is what I am seeing for updates for most of the UK radar except the far SE between 11.40 TO 12.40 BST on the time slider.
1st update 11.53
2nd update 12.08
No further update until the time slider end time 12.40
Granted the far SE of the UK is updating faster towards the 5 mins but I would guess that is the HD European radar at its furthest western limit.
The rest of the UK is certainly not updating at 5 mins ( see above)
Thank you

@korina I would guess this in the too hard box to sort re no answer but not good customer service by yourselves to treat a premium subscriber this way.........

@korina If you run the slider along from the start you will see it clearly updating every 15 minutes. Not sure also why you have posted a radar picture of France rather than the UK which may have different update times. Are you using the UK Met Office radar feed ?

@korina Sorry I am not seeing that at all..... the last image at 1500 BST was 30 minutes old and before that it seemed to be updating at around 15 minute intervals ????

Hi,
is there any plans for a 5 minute Radar update for the UK,
thank you,
Alan Duckers

@idefix37 Many thanks for that you have put the problem a lot more succinctly than me :-)

@korina So if your telling me the last image is only 5 minutes old from the current time that is fine and thank you.
Just as a point aside the UK radar is only updating every 15 minutes whereas the radar across into Europe is updating every 5 mins. It would be nice if we had the same update in the UK.

Alan

@korina Ok not sure about that as the image does not change for at least 15 mins before the end of the timeline if you take the slider backwards. Before this problem the image would change within two or 3 minutes as you moved the slider backwards from the end of the timeline.
Not sure why you do not see that to be honest but thank you for your time.
I will not mention the 5 minute radar update as I think we will have the same problem :-)