@Korina Hi, send you a message

@Korina said in windy premium:

You should have receiv

...I dont' receive an confirmation email but i definitly use windy premium...

@Korina Hi, I think that's exactly the problem, maybe a spelling error during the purchase process (in the payment/ FastSpring environment)... There was no direct link with the windy-account-details to the FastSpring payment. But I'm not sure how to change the mailadress which is connected with FastSpring. The e-mail adress in windy.com is correct. Are you able to see the linkage between my windy account an FastSpring and change the e-mail adress?

I purchased the subscription on desktop through FastSpring but I did not received any information from FastSpringc.om as it should be... Maybe sth. wrong with e-mail adress?