@Suty Apologies for the delay - yes, I use a VPN (Cisco) and that seems to be the culprit.
Latest posts made by Brandon Wright
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RE: Error: "Cannot get info.json from im server" and unable to select certain layers
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RE: Error: "Cannot get info.json from im server" and unable to select certain layers
@Suty USA. I asked some of my EU counterparts and they're not having the problem.
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RE: Error: "Cannot get info.json from im server" and unable to select certain layers
@Suty Hi - Edge seems to work fine, and Chrome generally isn't working (even in incognito/private). Sometimes (maybe once a day) I'm able to have these layers load in my Chrome tab, but then if I refresh the tab I get the error message again.
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Error: "Cannot get info.json from im server" and unable to select certain layers
Hi - I am having an issue on my PC where I get this error message and some layers (rain accumulation, wind accumulation, precip type, etc) cannot be selected. This doesn't seem to be affecting satellite or radar layers though. It seems to be a problem in Chrome vs. Edge (first non-Chrome browser I tried), and I cleared the cache and still encountered the issue. Any thoughts?