@Maverick-Blaze said in Vous ne respectez vos engagements:

I followed all the necessary steps, but when asked for the payment reference, the one I provided from Google Play was deemed invalid. This has left me feeling stuck and unable to proceed.

In such situations, it's essential to seek assistance from the appropriate customer support channels. Contacting the customer support of the service you are trying to access can help resolve the issue. They can provide guidance and further assistance in validating the payment reference, enabling you to move forward. Stay persistent and communicate your situation clearly to increase the chances of finding a satisfactory resolution promptly.

It sounds frustrating to be stuck due to an invalid payment reference, especially after following all the necessary steps. The best course of action is to reach out to the customer support team of the service you’re trying to access.

Explain the issue clearly, provide any supporting details (such as transaction ID, screenshots, or email confirmations), and ask for further assistance in validating your payment. Staying patient and persistent will help you get a resolution more quickly. Hope this gets sorted out soon!